Shopacado ‑ Volume Discounts

My Initial review was 5 Star - but as soon as I Submitted my review - these guys showed me their real side. If you have other apps installed - download this app with Caution.

I used this app for a few days campaign but deleted afterwards due to order errors and lack of customer service.
About 17% of orders received during the campaign did not get applied the volume dicounted pricing so I had to manually refund every customer their discount. I reached out to customer service who did not make a big deal to fix this.
The app also changed prices by changing the currency of the sales price from time to time.

The developer needs to fix those issued I had and then this would be a great app.

This app worked for many orders that came through, but there were a good amount of orders where the discount was not applied at all. I had to go in and manually refund these customers and of course had customers reach out to us that were angry because they didn't get the discount we promised. Also, I had customers reach out who did not see discount in cart and were hesitant to checkout. I had to manually invoice them. Also, I'm sure there were a lot of customers who almost placed an order, but did not due to the fact that the discount did not show in their cart. I wish this app could have worked seamlessly with no issues. Then, it would have been perfect. At first their support was very responsive and helpful, but as the issue continued the support did not provide any updates. I contacted them about the issue on a Thursday afternoon and did not hear back with any update until Monday morning after my offer had already ended.

I have been looking for a solution to offer wholesale customers discounts based on volume of purchase. This is the first app after reviewing many that works and doesn't conflict with our numerous other apps. Our complex theme was not listed as an option when adding the app but in a short time via chat with Abuzar the app was up and running perfectly. I made a request to have the option to have the discount applied to the compare at price as opposed to the regular price so there would not be a double discount offered on sale products and was told that they would put in the request and hopefully have this option available in the next release. This is very exciting and will solve many of our issues with how shopify handles discounts and wholesale accounts. Thank you!

Very good for volume discount, easy to use aswell! Responsive support and I think all stores can benefit from this!

Pavi helped me solve the problem quickly by installing properly. I am looking forward to using the app now

Pavi has been very helpful at some of my customization. The app works. However, I have just installed it. Let's see if it brings me more business.

After researching various quantity discount apps, we are so glad we decided to go with Volume Discounts from Shopacado. This app offers all of the flexibility we need. It allows us to stack discounts if we want to or turn it off if we don't want to stack discounts. There are a lot of easy adjustments to match the look of the rest of our website. The price is reasonable and will certainly help increase our AOV. We received excellent support from Nivi, helping us make a few adjustments and answer set-up questions. This is a great app. I wish we would have added it to our site much sooner.

Just installed the App. Couldn't get it to work. Contacted the help desk and they checked and confirmed it was working ok. Problem was my PC's cached pages. So far so good.

The best Discount App ever! The support from the app is very helpful and fast response! She helped me to integrate with my store. And this App can work properly with other delivery App.