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Great app and excellent customer service! does exactly what is advertised and works very well for the price.
I downloaded the app and deleted it same day because it wasn't what I needed and I was charged. You shouldn't charge anyone until the trial period is over. I need my credit card credited, how do I accomplish this?
Hello Simple Hospitality,
I am sorry you had a bad experience with your app. We use Shopify Billing for charging the merchants and all merchants get a 7-days free trial. We will investigate why you were charged the same day.
Having said that, since the charge is made by Shopify, we won't be able to refund you directly. However, if you reach out to Shopify, Shopify will ask us to authorize the refund. Rest assured, we will approve the refund.
Best service ever, kindly respond and fast support for me. I am so satisfied this app team. Thank you very much.
Doing great, keep like this and you will get more clients, just starting out but i know imma get there
I could not use the app as it was not compatible with another app I already use, but the customer service is one of the best.
I have used many discount apps and Appikon's app is the best I have used so far! My store requires volume discounts for individual products, and needs to be able to work with coupon codes. I love that the app displays the discount for the individual product AND the discount for coupon code seperately in the cart. No other app I have seen does this. Also, their support is EXCEPTIONAL. When they say they reply in 5 mins, THEY REALLY DO. Huge thumbs up for the Appikon team!
Very nice app with great customer service! I had some problems setting it up. But with the attentive help of the customer service all my problems were gone quickly. Highly recommended!
great customer service. Pavi was fast and helpful. This app works very well.
I am using this app to apply volume discounts to my store. So far it is working as expected. I did have to chat for help at one point and spoke with Zarah, who was excellent!
I installed the app and it happened to not have my theme under it's list of supported theme's due to my theme being relatively new. I messaged the customer support and within moments I was talking to a real person and they were walking me thru set up. It was set up within minutes.I couldn't ask for better customer service. I would recommend this app to anyone!