Avaliações (3 031)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
13 de agosto de 2024

Great idea but.....I have two clients using this app, it has conflicts on both installs and Shopacado won't really help you fix anything properly unfortunately. I've worked with many Shopify app dev's which will jump in and fix you, that's not happening here.

It's a great idea but it seems like Shopify is too locked down to create a decent bulk discount app.

I'm currently waiting for help from support again but I'm not holding my breath.
The app is totally unusable at this point, my client is stuck and can't sell 20% of their products because their bulk discount is buggy and won't work in checkout.
My two developers are pointing at Shopacado for the fix and don't want to touch it. I may bring in a senior dev to build something custom instead as a last resort. Sad this is working out so poorly.

Sheffield Pottery Inc.
Estados Unidos
12 months usando a aplicação
5 de abril de 2024

This app used to work but no longer works at all and has caused me pain due to customers emailing several times a day saying they are not receiving discount's. I emailed support with screenshots and she come back and said it was 'fixed' in a matter of minutes which is a very poor case of customer service. Saying that something is fixed without properly looking into it and fixing it is not very acceptable I am afraid. I am cancelling my subscription today and I strongly suggest people think twice before installing this as it simply does not work as intended and it has still not been fixed as a matter of urgency.

Please see links to support the above:

https://ibb.co/F0Znjjc

https://ibb.co/pRX7qJJ

Key Library
Reino Unido
Almost 2 years usando a aplicação
10 de maio de 2024

Absolutely do not download this application, which creates major bugs in the shopping basket, and there is no support to fix the problem.

Octipa
Estónia
5 days usando a aplicação
Editado a 23 de março de 2024

OLD REVIEW: Great product, good service when I was having difficulty. Thank yoU!

UPDATED: when the app stopped working in my cart, causing customers to NOT be able to check out, they had to "check with the developer" and would not give any time frame. My store was literally paralyzed with no one able to check out. I am having to uninstall it and find a different app immediately.

Farmer’s Body
Estados Unidos
6 months usando a aplicação
5 de dezembro de 2023

Unfortunately, there are a lot of problems with this software and the customer support is not helpful. I'm sure there are much better apps out there for the money.

RocRide®
Estados Unidos
Over 1 year usando a aplicação
6 de abril de 2024

Pesima App. Genera descuentos que no corresponden.

Mercado Farma
Chile
5 months usando a aplicação
Editado a 22 de agosto de 2024

Have to downgrade my original review. We ran an update" provided by SHOPACADO that was supposedly to bring code up-to-date with Shopify 2.0 and it broke our discount calculations. The as low as" price and discount dollar amounts stopped refreshing when the variant options were updated. I have been waiting for weeks for this to be fixed and nothing. We had to take the information off of our product pages because the discount amounts shown are incorrect, so not getting the full use of this product.

Five stars! We have been using this app for a year now and it has been working consistently well. Whenever we need support with settings or setup, their customer support is quick to respond and always very knowledgeable about the product and how to make it work for you. I would not hesitate to recommend this Shopify app and this company.

Cardstock Warehouse Paper Company®, Inc
Estados Unidos
Almost 3 years usando a aplicação
Editado a 22 de junho de 2021

Unfortunately there is a bug with this app that breaks my order form. This causes any number field punched in to auto update and redirect to the cart. Ive been given the run around from their support team for about a week and today they told me "sorry for the delay, we're busy with a new app launch" Now my store if left broken, and I need to hire a real developer to fix it. I had high hopes for these guys, but it would be really nice if they worry about fixing their broken apps before releasing new ones. If they can manage to devote a little time to their paying customers and fix the issue that has broken my store I would gladly give them 5 stars. I initially did get them a good review when they were initially helpful in getting me setup.

GlowMeals
Estados Unidos
Over 2 years usando a aplicação
Editado a 7 de outubro de 2024

i have used this app for years but now the new upgrade is interferin with other coding on my site :( we have reached out to help multiple times regarding the issues but they just “forward to developers” then never follow up.

RATBOI
Estados Unidos
Almost 3 years usando a aplicação
Editado a 15 de dezembro de 2023

APP NOT RELIABLE, IT MADE ME LOSE THOUSANDS OF DOLLARS, BE CAREFUL.
The app used to work fine but somehow it gave way different discounts that the ones I set up, giving away products for cents where that was not what it was set up. I disabled the app and the thing went on. I LOST THOUSANDS OF DOLLARS because of this unreliable app, and the worst thing is that support DID NOT HELP actually pretending that this was not their fault while it is obvious. I have all the records.
Use at your own risk, if you use it you need to check every single order

Oily
Chile
About 2 years usando a aplicação