絞り込む
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評価順
This app looks really cool and appears to do what I need it to do unfortunately, it didn't work as described. Customer service was very quick to respond but offered little help. I was able to sort through and fix the issue and got it working. It comes with a free trial and so far I must say it's a good app.
Support was very quick and helpful, site working well
perhaps I will need more help in future, Great~!
The support team assisted me in setting the app up and even helped me when I had a hiccup. they were so fast and good
This was not a good experience. I installed the app and reached out to the company of for assistance to get it functioning properly. The communication was very generic. Did not solve any of my issues. So I canceled it. Someone personally reached out and said they would help so I gave them another shot. I was charged $29.99 for the product after 3 days still no results and back to the generic answers so I canceled again. Don't waste your time with this app.
I wish I could say something good about this app and the seller but I have had nothing but issues and frustration dealing with this. I'm not sure why some people can't be honest? Before I bought this app I asked the seller/designer if this App would allow us to do special features on our site (I sent pictures and examples so he could fully understand my request) and his reply was YES. Almost 2 weeks later he says oh you don't know what transparent images are so you need a designer to help you or pay us $1000 to help you. Ummmm, sounds like a SCAM to me. This seller is unprofessional, has broken English and in my opinion was out to get my money. If you can't do something just say NO, don't try to prolong the 7 day trial to get people's money. I will be contacting my bank and canceling this terrible order. Learn ethics!
We tested this app and have to say it's really good but the problem we found is if a customer wanted more than one item in a certain size they had to completely re-design the item each time to add it to the basket.
For a single purchase it's excellent.
My advice to the developers would be to either have a back button so the design is still saved and customers can add more sizes, or add to the basket but make the page stay on the product customizer page and no go to the cart each time.
Update: Altaf was very helpful and got back to me with a solution but sadly at a cost of $1000 one off and then $24.99 a Month it was a little out of price range.
Nice little app if you only need one product and one size for a customer to design.
Pre-sale questions sounded like the sky is the limit, but unfortunately it is the app that is limited. It's still a nice app and I love the ability to download in svg, but lacking the ability to change the background color and color of the png image is detrimental to what we offer, so it was not a good fit for us.
Awesome app, customer support team is excellent. It really makes a difference to have a customer support team that will work so closely with you to get you exactly what you need and is there for you when you need them. Even though the app didn't start out having everything I needed, they customized it to do what I needed and that made all the difference in the world :-) *very happy*
We have tried this app, after install the app, it do not work, there is no response when click the "Add Customization", it still no response after add images and price , Do not install !!!!
Please email us to install@solvercircle.com with staff access , we will provide the best help for Free and resolve any issue regarding the app. We have sent you multiple emails and still looking forward to get your email replies to help you immediately.
Kind Regards
Nasif
Sr. Software Engineer
Wonderful app. I truly recommend it if you want a product in your store to be customized. Also the staff assist you with the installation and respond to every email. Truly great. Thank you for helping me out in my store www.wrapmogul.com