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Not sure what's up with Bath House Records below. We've been using Bespoke for two years now, and Min has by far been the most responsive, helpful, and fair developer I've worked with. He's accommodated a ton of custom requests for our business, and has been incredibly fair with his custom development rates. Can't recommend him enough, great app, great support!
I'm a seasoned pro, having coded for decades. If you need a hook into Shopify shipping, and can write the logic (mostly cascading if-statements), this is the perfect tool for you.
I wasn't a PHP person, but just downloading NetBeans for PHP and playing around with some Google searches and tutorials is a quick way to get started.
Highly recommended.
Great support from Min too.
One year later: this app still is a key piece to our store. We couldn't live without it. We may not touch the code for many months at a time, but when we need a change, it's easy to jump in and tweak the code. Still HIGHLY RECOMMENDED!
Difficult to set up. I've had this installed for over a year and have contacted them multiple times about helping me set this up for my shop. No one can ever offer me any tips or information about how to use this app - and they're unwilling to offer any refunds for all the money I've spent on them. I should have uninstalled forever ago. Super disappointed.
Hi there,
It's extremely disappointing to receive such a review, however what you have written is completely untrue, we have responded to ALL your questions and queries promptly in great detail and requested further information to try and understand your requirements in order to assist you further, you have chosen not to engage with us deliberately and have obviously received our responses.
If you do not choose to engage with us then we are unfortunately unable to assist you further.
The client support was effective and very fast, and the app works perfectly so far! I'm using it to upload shipping rates by zip code from a CSV table.
Hi there,
We're a bit confused, we've been actively assisting you with all your queries and I believe they have all been addressed already?
If you have any further questions, you can reach out directly via the email you have already been contacting us on.
Thanks
Min
If you want a customized app for shipping this is it. I wanted certain products to ship for free and others to not. They got it done. Easy to work with a quick!
We were not able to estimate shipping costs before bespoke. We had to pack the boxes and then weigh them to enter info to ups and come up with a shipping charge. Each box is like a puzzle and they are all different. Many times boxes were packed and when it was a credit card customer their orders would sit in boxes while we chased down the payment. We were running out of space in the warehouse. For the bespoke app, we had to measure and weigh each of our products. Then bespoke stacks the items in our box sizes virtually and we can add the shipping charge and present the invoice to the customer. We don't pack the actual boxes until they pay. We still have to take a few minutes to go into the bespoke logs to make sure it is correct. Sometimes adjustments have to be made. This is a great app but you may need someone else to set it up for you. I told my daughter how I envisioned shipping and she found this app and did all the work to customize it for us. We have been using it since 2022.
We've been using this app for a couple of years now and always received outstanding service from Min at Bespoke Shipping. First class support. Highly recommended.
Incredible support and very responsive even with a ~12 hour time zone difference. I would recommend this app just based on the outstanding support. The app does exactly what we need and precisely what was described.
Min has done 2 sites for me now. I have no idea about coding, so Min set the whole thing up for me. This app is brilliant and cost effective. Its completely changed our business. Anyone who thinks complex shipping calculators for everyday sites are not possible. Think again.
The Bespoke shipping team are extremely responsive, provided amazing help from beginning to end and we had once of the best customer service experience of any app we have used on Shopify over the years!