Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
2 april 2024

We have been using the highest level plan of this app to assist our staff in checking out wholesale customers via POS at our retail, physical store.

It took a fair amount of set up to get this in place. We programmed the discount rules by collection and it constantly drops the collections we assign to the rules, which means that when wholesale customers are trying to pay in person at our POS terminals that nothing happens and discounts have to be figured manually in front of retail customers (not a good look).

Also, if you add new products to your collections you have to manually reconfigure the set up of the rules, which was taking me about 45 minutes of each work day.

This instability of this app has made coworkers lose faith in my ability to keep things running smoothly at checkout. Customer service was great at first, promises were made and I was told it was fixed (it hasn’t been fixed yet). After my last help chat the developer 'helping' decided to make everything in our store 30% off online as an automatic discount that all customers could see and didn't tell me (we had to match advertised prices that I had no knowledge of). It very easily could have cost me my job and my last message to customer service has gone ignored.

I have had to personally checkout every wholesale customer by hand with a calculator for the past two weeks.

It was a wonderful solution at first, but instability and lack of concern for how that instability affects our day to day operations has left us looking for another solution.

Panhandle Palm & Rock
Verenigde Staten
2 maanden gebruiken de app
1 februari 2024

The team at Anncode are by far the most attentive developers i have worked with. Any issues are always resolved very quickly and even custom coding work was well priced. If you are looking for a discounting app that does it all. Use the Anncode solution

signtradesupplies
Verenigd Koninkrijk
4 maanden gebruiken de app
19 maart 2024

Great Product. Great Customer Service.

We looked at about 20 tier pricing apps and tried out at least 5 of them.
This was the only one that contained 90% of what we were looking for just straight out of the box.

We had a few tweaks that needed to be implemented which Anncode was able to complete for us for a reasonable fee.

Eddie's Hang-Up Display Ltd.
Canada
11 dagen gebruiken de app
5 maart 2024

This app is great. It works for both the website and in our retail store(POS). We needed a little customization and they completed the changes quickly and right the first time. Highly recommend!

Reeflifeaquariums.com
Verenigde Staten
10 dagen gebruiken de app
22 maart 2024

Very pleased to use the Discountly application and working with the Product support to answer question and make customization. Highly recommended!

J&M Coins & Jewellery
Canada
25 dagen gebruiken de app
25 maart 2024

was looking for an app where I could do price breaks by volume and this fit the bill. The app didn't work with my theme but within 12 hours of sending in a note to customer service they had configured everything to work w my store. V satisfied so far.

Canter Culture Riding Apparel
Verenigde Staten
1 dag gebruiken de app
7 april 2024

There was no indication that this wouldn't work with our theme, but the support team was very quick to respond and correct the compatibility issue so it was up and running ASAP.

Post Office by Shannon Passero
Canada
3 dagen gebruiken de app
1 februari 2024

The program does what we needed. Alot of features we don't know how to use yet but looks straightforward to learn.

As soon as I purchased Rahul got on a chat and helped with the install into POS and our website. Our theme needed some custom coding which they got done in a few hours. Also helped with some customizations for how it was displayed. When there was an issue, it was fixed ASAP. Great customer service and very helpful throughout the process.

New Spirit Naturals
Verenigde Staten
Ongeveer 22 uur gebruiken de app
2 januari 2024

Great app, easy to use with a well designed, easily configured interface with a clean, modern and professional look. Support is responsive and knowledgeable.

Legacy Sports Paintball
Verenigde Staten
Ongeveer een maand gebruiken de app
Bewerkt 13 december 2023

App is aestethic and simple to use. There was a compatibilty issue with a Product Options app, and Rahul sorted out the problem for me. Customer Service was above and beyond as Rahul wrote up some code allowing me to display the lowest wholesale price on the Collection page. Very important in my opinion when dealing with wholesale customers. Rahul will work with you to make you happy and that is very important to me so I will be sticking with this app as my store grows.

Hop Juice Growlers
Verenigde Staten
3 maanden gebruiken de app