CustomCat: Print on Demand , Počet recenzí: 556

Great customer support and great app functionality.

I've been using CustomCat for several months. We had some bumps in the road with a couple of my orders and I previously posted a poor review. It's time for an update. For the last 3 months I've had access to an account rep, J.T. who has ensured all my large orders were processed timely and responded quickly to a quality issue I had on an item in a large order. Product price and selection are far better than their competitors.

Super easy, great selection Tutorials are very helful, it was a breeze to set up the store and connect

I like it for the most part. The biggest problem is when thins get discontinued. There needs to be vast improvement in letting sellers know. Items just stay on your store. You don't find out until your customer orders something. They don't even alert you, THEN. The order just languishes until you have to ask by email - What's going on with my order # 1234? A day later...you get a response saying - We've discontinued the polo and jacket, etc... Not Fun.

Quality control and support doenst exist at all. They are repeatedly shipping misprinted/wrong orders and even after 10 days i havent recevied any response from them. It would be better if they just SHUT DOWN!

Great App. The CustomCat team is very knowledgeable and helped me out a lot getting started with my business. My orders get shipped within 1-2 days. Keep it up.

Really good app to help get your biz ideas going and flowing and GREAT team at CustomCat to work with you along the way. Get in the game with CustomCat and Go Detroit!

This is my second store using CustomCat. Great pricing, great quality, and if there's ever an issue, their support team works hard at getting things right (for you and your customers!) Give them a try - you won't regret it!

I am a newbie to custom cat and I enjoy using it but when there was a cliche I reached out for help and was lucky to have josh turkin I received a quick response to my emails and solving the issue was even faster thankyou josh turkin for making this newbie feel at home with the custom cat family!

This company doesn't care, I'm a long term seller and most of my orders are not made in a time frame that they promise, also they use UPS for shipping which takes a lot more time and lost packages. They don't answer on my mails and pleads to send out already, a few orders were over 14 days and still not done, I don't get my money back, if the customers wants to return the product it goes to charity, it's a let down! Products get bad reviews and I wouldn't recommend it long-term to nobody. This is my one and only bad review ever, I've recieved many bad ones because of this company. Stay away is my advice. Other honorable mentions, some mugs are blurry, some crooked and poor prints go through quality check like it's perfect, app has it's own problems with not working or unable to upload new designs etc...i could write a novel, the biggest problem and dissapointment is customer support and no priority when they screw up the product and has to be remade, it takes weeks.