Kokonaisarvio
4,1
Lukumäärä luokitustasoa kohden
  • 76 % arvioista on 5 tähteä
  • 3 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 5 % arvioista on 2 tähteä
  • 15 % arvioista on 1 tähteä
Muokattu 7. heinäkuu 2023

We have been using the CustomCat App. successfully for years and the products and customer service has been outstanding. Even during the crazy Pandemic, when they re-opened everything was processed and shipped on time. The Team at CC is always available to help. Great service, excellent quality & prompt shipping to clients. Highly recommended. David G / ILuvTequila

I Luv Tequila
Yhdysvallat
Noin 3 vuotta sovelluksen käyttöä
24. lokakuu 2019

I am continuously blown away by how amazing Customcat is as my drop shipping provider. Not only have I never had a customer complaint on any product they have shipped, but I constantly am getting praise for how fast they are able to print, usually the same day as ordered, and promptly ship the products. On top of all that I recently had the opportunity to attend a convention to sell some of my products in person, but was very limited on time given before hand. I called Customcats customer service line, where I was quickly greeted by a very friendly person, who helped me with all my questions, and then offered to personally keep an eye on my order to make sure it would ship in time for my convention, but none of that even became an issue because they were able to fulfill my entire order, of 5 different shirt designs on multiple sizes, multiple different designed mugs, and a variety of sticker designs, totaling 79 various items the day I placed the order and shipped it out that night! If you are looking for a good drop shipping company for your new online business, look no further, Customcat is leaps and bounds ahead of all the completion! I can't wait to continue to work with them for years to come!

MyConspiracyTees
Yhdysvallat
Noin 3 vuotta sovelluksen käyttöä
12. maaliskuu 2020

Best app fulfilled 2d product. Quick support and best prices and upgrade to fast production. Should using when selling 2D.

Bounce Tee
Vietnam
Noin 3 vuotta sovelluksen käyttöä
23. lokakuu 2018

CustomCat’s customer service was great today. I'd called with an art design issue and overall navigation difficulty (due to my own ineptness ^_^). Brett answered the phone right away and patiently helped me move through the app. I emailed my art design issue to him and he was able to figure out the problem relatively quickly. Great, friendly, responsive customer service overall! I will most likely have to call again at some point, but I know that someone will be there to support me all the way through!! :)

LEPTO Spirit Gear
Yhdysvallat
Melkein 3 vuotta sovelluksen käyttöä
10. kesäkuu 2021

I used this app for 3 years to help me do fulfill. I really like how it does support service (VN and US) . It would be nice if it did (never out of stock) better

haidvcntt
Yhdysvallat
Melkein 3 vuotta sovelluksen käyttöä
2. joulukuu 2020

I love using CustomCat as my print provider. They have a great selection of products, excellent customer service and freaky fast fulfillment speeds.

Çōrgarments
Yhdysvallat
Melkein 3 vuotta sovelluksen käyttöä
23. toukokuu 2019

JT thanks for the great seller support as always. CC has very fast turnaround time and great quality products..

Plus-Size-Clothing.com
Yhdysvallat
Melkein 3 vuotta sovelluksen käyttöä
Muokattu 1. maaliskuu 2021

Best app in the world! Mr. Mike B is an amazing professional. Thank you sir, for walking me through the process and explaining how Custom Cat can help my martial arts school have more of an impact within the communities that we serve. Truly a God send for my school.

Dragon Training Systems
Yhdysvallat
Melkein 3 vuotta sovelluksen käyttöä
18. helmikuu 2021

I've used this app for 5 months. The quality of the apparel is great to me so far. The sizing seems a bit off. Larges fit like mediums and 2xl fit really bigger than the actual size. I gave it 2 stars because communication is just horrible. As a business who wants ppl to utilize their app, you would think that customer satisfaction would be a priority. It took a month one time for a response, 3 weeks, and 2 weeks. Every single rating lower than 5 star, ppl are complaining about the same thing, POOR CUSTOMER SERVICE. When will this change custom cats?? I have a order inquiry still unanswered. I am missing 2 hats and a jeans shirt out of my recent order. My other recent order is missing 1 youth hat, like what the heck?? I am definitely searching for another app that can meet my needs. I LOVE PRINTFUL! Love that they have a online customer service where you can chat with a live rep, their app is dope, and they respond to emails right away! TAKE NOTES CUSTOM CATS!

The Parker Brothers Collection
Yhdysvallat
Melkein 3 vuotta sovelluksen käyttöä
Bespoke Technologies vastasi 24. maaliskuu 2021

Hi Mavis, I have enjoyed chatting with you. The reason you were not seeing our responses has been identified. Now that you corrected the spelling in your email address in your support settings, you will always see our responses. We average closer to 4 hours for responses, not 4 months. I'm available if you have any other questions regarding what you can and cannot do with your embroidery art files. Thanks again!

Muokattu 11. kesäkuu 2019

I just tried setting up CustomCat on my Shopify account and had a bit of an issue. I sent an email describing the issue and received a quick email reply from Brett, including a phone number to call if I had additional questions or concerns. I called the number and spoke with Brett directly and received great direction on what steps I need to take to resolve the issue (including how to videos on CustomCat's website.) It is really comforting to know you can call and speak to a live person. Down time is lost business time and it is great to get a quick response! Thanks!

Great Rebel Shark
Yhdysvallat
Yli 2 vuotta sovelluksen käyttöä