Recensioni (546)

Valutazione complessiva
4,3
Numero di recensioni per livello
  • Il 76% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 5% delle recensioni ha 2 stelle
  • Il 15% delle recensioni ha 1 stelle
Data modifica: 12 giugno 2019

I have not found a POD app that makes building products and collections as simple as CustomCat. There selection of products is huge, their pricing is some of the lowest you'll find for the products they offer, and the support team is top notch. I highly recommend CustomCat.

Tiny Dime
Stati Uniti
Oltre 6 anni di utilizzo dell’app
10 marzo 2018

The app works very well. The customer service responding all your questions. The 2-3 business days is more than that but 7-10 days is still fine.

Rocaflow
Stati Uniti
Oltre 6 anni di utilizzo dell’app
1 novembre 2018

Love this app! So many high quality products to choose from. This is a must have for every Shopify store.

Poogky
Vietnam
Circa 6 anni di utilizzo dell’app
Data modifica: 9 gennaio 2019

Great customer service from the team at CustomCat. I had an issue with personalization and they went over and above in order to fix the problem. Also the quality of the CustomCat products is excellent and I much prefer them to any of their competitors. Thank you!!!

Teesware
Australia
Quasi 6 anni di utilizzo dell’app
Data modifica: 28 giugno 2021

I've used CustomCat for several years. Just added a new store. They keep getting better and better. The DTG printing is unbelievably sharp. Sublimation quality is amazing, too. The app makes it easy to size designs and choose shirt colors. Bulk uploading is a real time-saver. Fast shipping times, too! Some products are printed and shipped the same day or next day. Product pricing is among the best in the industry. If there is a problem, their system is easy to submit a request for a replacement or refund. CustomCat for the POD win!

CelebrateDiversity
Stati Uniti
2 mesi di utilizzo dell’app
Data modifica: 22 marzo 2019

Just had an 'introductory' conversation with Mike. He was patient (very important) and very thorough in making sure I understood how to navigate the CustomCat dashboard.
Mike made sure I watch their training videos in Shopify to make sure I understand all the variables involved in Print on Demand.
What a terrific experience and I'm so looking forward to working with CustomCat, Mike & Brett.
Thanks again Mike!
Honey Jaks
TeeShirtsILove.com

Tee Shirts I Love
Stati Uniti
Quasi 6 anni di utilizzo dell’app
7 giugno 2023

As a new owner of a Shopify store, I have had a few challenges along the way. Order fulfillment via CustomCat HAS NOT been one of them. Any time I have an order issue, CustomCat has been able to assist in resolving it. One of the exceptional customer service representative is MB. He is knowledgeable, personable, and professional. I would highly recommend CustomCat for your print on demand needs.

SalsaExpressGifts
Stati Uniti
2 mesi di utilizzo dell’app
Data modifica: 20 dicembre 2020

Quality control and support doenst exist at all. They are repeatedly shipping misprinted/wrong orders and even after 10 days i havent recevied any response from them. It would be better if they just SHUT DOWN!

TheCozyApparel2
Stati Uniti
Circa 2 anni di utilizzo dell’app
25 marzo 2022

I like it for the most part. The biggest problem is when thins get discontinued. There needs to be vast improvement in letting sellers know. Items just stay on your store. You don't find out until your customer orders something. They don't even alert you, THEN. The order just languishes until you have to ask by email - What's going on with my order # 1234? A day later...you get a response saying - We've discontinued the polo and jacket, etc... Not Fun.

Siffer Ink
Stati Uniti
Quasi 5 anni di utilizzo dell’app
Bespoke Technologies ha risposto 30 marzo 2022

Hi! I'm Mike B and I hear you. We don't like it when manufacturers discontinue styles either! I'm sorry but we don't have admin control to add, or remove, or make changes to your products in your store. We do send at least two dedicated email announcements when a style/size/ color is discontinued. We also include any discontinued product announcements in the Thursday weekly email updates we send every week. The info is also updated in our blog and we make public announcements in our FB group. I'm not sure what else we can do but I'm sorry if you missed the announcements. If you have any questions or need any help, my direct email is mikeb@customcat.com

16 settembre 2022

Super easy, great selection Tutorials are very helful, it was a breeze to set up the store and connect

TRP Apparel & Gear
Canada
Circa 2 mesi di utilizzo dell’app