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I have been through the ringer when it comes to POD companies and I can say for sure custom cat is BY FAR the best of the best in quality of prints, size options, prices, customer service and shipping time; most of my products have even arrived early. I've only had one bad print and it was replaced without any resistance from the company. Every customer has been more than satisfied with the product saying "it looks just like the picture and one customer has claimed they've washed their shirt over 10 times and it looks brand new still truly incredible. I adore this company and if I could give more than five stars I would. GREAT COMPANY, GREAT PRODUCTS, GREAT PEOPLE. I even received compliments from the customer service on my art work. Thank you for being you custom cat and never change!
Amazing App. Integrated so well with my shop. It was easy to use, with many resources if you have any questions. Their customer service is always spot on too. Better than any other POD company I've ever used.
More notable things about them are their lightning fast production and ship times. My customers are so happy to receive quality items fast.
10/10 would recommend!
Needed some high quality hoodies for a trade show and they delivered big time. Signed some big accounts because of it...and it was a tight timeframe.
CutomCat is one of the best POD companies I've dealt with. What makes them such a favorite is their large selection of products at great prices and outstanding customer service. I can always get someone on the phone whenever I have any type of issue. I highly recommend them!!
These guys are chef's kiss (muah!) awesome! Print quality aside ( but print quality is exceptional as well, I don't exactly know what "digisoft" even really means, but I DO know that I like it) this is like an old school business from the mid 90's (in the good sense), if you have a question or problem and need to call them.... you can actually get a HUMAN BEING on the phone!! (imagine THAT!) they are super helpful and patient (if you are as dumb as I am) and will help you reach the finish line. Specifically, I have mostly spoken with 2 reps in particular. Much props and praise to both JT and Mike. They are doing the lord's work out here. I briefly tested the waters with the bigger players ( printify, printful, etc) and I landed on planet CustomCat. Highly recommend. ALSO a tad cheaper pricing and equal if not faster delivery time. USE THIS PRINTER!!!
Thank you for the kind words. We really appreciate you taking the time to share your experience. We’re glad to hear the print quality, turnaround times, and hands-on support have made a difference for your business. I’ll be sure to pass along the feedback to JT and Mike. They’ll appreciate it. Thanks again for choosing CustomCat.
I've used customcat over all the other POD apps because of the timeframe to produce, ship and quality.
Thank you for the feedback. We appreciate you choosing CustomCat. We’re glad to hear our production speed, shipping timelines, and print quality have met your expectations. Thanks for taking the time to share your experience.
Very fast fulfilment time, active Facebook community where issues are attended to in time. Great reviews from my customers
I used this app for 3 years to help me do fulfill. I really like how it does support service (VN and US) . It would be nice if it did (never out of stock) better
Tried to like this POD but their print quality consistently failed to measure up. Customers constantly sending photos of print washing off on first wash. Customer service is prompt to reply but who cares about that when i don't have repeat customers due to poor quality. I had to go find a better POD.
We're very disappointed to hear you weren't happy with the quality of the apparel you received from us while you were using our service. We agree that DTG was not consistently high enough quality to meet our standards, which is why we discontinued it in 2022. If you'd like to read about the updates we made to our apparel decoration process since you stopped using CustomCat, you can find more info here (https://digisoft.customcat.com/). We would love to send you a sample if you'd be interested! Please reach out to us at contact@customcat.com or give us a call at 844-874-8623 (M-F, 8am-6pm EST) if there's anything we can do for you now or in the future.
The CustomCat team is fantastic! They're extremely helpful and knowledgeable. And I love that they have folks that answer the phone. At a time when so many companies don't even offer any phone support, CustomCat maintains that personal connection. I highly recommend CustomCat.
