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The design creation is EXTREMELY time consuming. You have to download their templates to use. It would be really nice if they had design software built into their app. These extra steps mean I'd have to charge exorbitant fees to my clients for their products in order to even make any money.
This is best fulfillment for my job, help me so much. Very good support and i will still use this app for my business
I have ordered 3 production apparel items and yet to have a good experience with them. Their product line is sub-par and the print quality is rather poor (you get what you pay for - cheap cheap). Printing is inconsistent and off register. Each order has taken 3-4 weeks.
CustomCat is Awesome! Its no wonder they always have Great reviews. Their service has always been outstanding for us. Their products are always Good Quality. And their Prints are always Top Shelf.
We really appreciate CustomCat's Customer Service. Everyone we've talk to has always been very helpful, kind and understanding. Thank you again CustomCat!!!
This is best fulfillment app. Good and quick support with low base cost. Easy to setup and use, quick ship. Really like this
This app doesn't allow us to change the size of our print file. It's a bit of a turnoff. Customcat needs to fix it.
Hi Andrew. We have multiple presets as well as custom positioning for every product except embroidery. Please check out the quick tutorial here : https://customcat.com/ ...
UPDATE: Only getting worse = Handling times have become excessive, with no explanation. Orders have taken Over 21 days and counting in fulfillment, won't allow cancellation of these orders, even though they are well overdue, but will tell you it's your responsibility, as you didn't pause the order before it started processing. Catch 22, The orders start fulfillment within a couple of hours of you ...
Hard to navigate and figure out how to use. No help forum or anyone to talk to live for help. hARD TO UNDERSTAND
Thanks for the feedback. We have incorporated many new features into the interface since your last order. I agree, the changes can be unsettling at first but the new UX has ...
I really wanted to like this app. I found it after a search for t-shirt drop-shippers with Shopify integration. I designed 4 shirts with identical layouts and the process is not at all intuitive. You can't just duplicate a design on another style of shirt. After several days of trial and error, I finally got the products exported and I ordered a sample. It arrived within a reasonable time and was ...
Thank you for your feedback. We are currently developing a feature in your CC dashboard that will display & allow edits to each variant you exported to your store. You may ...
Good. I really like the customer service. They're nice and helpful. Especially Alex, he's a great guy and be there whenever you need.