Recensioni (546)

Valutazione complessiva
4,3
Numero di recensioni per livello
  • Il 76% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 5% delle recensioni ha 2 stelle
  • Il 15% delle recensioni ha 1 stelle
Data modifica: 25 febbraio 2019

So far, I've had a very positive experience with CustomCat. I had no problem integrating and setting up all of my products. They have tons of POD items to choose from and the best part of my experience has been the customer service. Naturally, when just starting out, there are a lot of questions. I had a bunch of questions and was able to speak with someone directly and also connect with them via email for any future questions. They have been great and I look forward to adding more products and really growing with CustomCat.

Wine Now Please
Stati Uniti
3 mesi di utilizzo dell’app
23 ottobre 2018

Customer service is awesome. Very detailed and walk me thru everything I needed. Brett you're the man!!

Today we Motivate
Stati Uniti
3 mesi di utilizzo dell’app
Data modifica: 20 settembre 2020

I am a graphic designer and I am not satisfied with the quality of the printing nor with the placement of my artwork. I had banding in my face-mask and the placement of my artwork was incorrect. I am so disappointed that I have to remove my online store temporarily until I figure how to provide the best quality for my customers. I have yet to receive help from the CustomCat customer service over my last printing issue.

Erica Smith Designs
Stati Uniti
3 mesi di utilizzo dell’app
Bespoke Technologies ha risposto 16 settembre 2020

Hi Erica, Thank you for choosing CustomCat. I reviewed all 8 orders you submitted and I do see we had to replace one of your masks. Please rest assured we ship over 25,000 custom made pieces daily and our replacement rate is less than 1.2%. We apologize for the error and stand behind our service 100%. I can also help you with product set-up. You have complete control of the design size and location. Its important you utilize the design guidelines templates and assign the design you created for the mask to the product when you upload the artfile. My name is Mike Blotkamp and my email is mikeb@customcat.com. Please feel free to send me an email if it will be helpful for me to walk you through it.

26 aprile 2019

i like it ! App very easy use, i will vote 5 star and i will use it in future !
Quanlity Product print and customer great !

happyhappyg
Vietnam
3 mesi di utilizzo dell’app
24 ottobre 2018

I would like to extend my appreciation in writing for the awesome customer service I received from Mike. I received an item, that was very much the wrong size, and without taking a moment after my explaining the situation, reordered me a replacement! THANKS MIKE!

Earl Christian III - UWS Time Collection Store

Urban Wall Street TIME COLLECTION
Stati Uniti
3 mesi di utilizzo dell’app
8 novembre 2018

I received my first order and still haven't been able to fulfill my order for a week. My order does not show up in the app and the company has not helped me fulfill the order. Would not recommend. Will be looking for another Print On Demand App.

JedzClothing
Stati Uniti
3 mesi di utilizzo dell’app
Bespoke Technologies ha risposto 4 marzo 2019

Hi. I am sorry your expectations were not met. Although I must say that both of your orders were fulfilled in 3 business days. This is very good and we stand by this. This review is misleading and simply not true.

17 luglio 2020

Love working with CustomCat! Mike B. and their blog always answer all of my simple questions when i cannot figure something out. Love being partnered with them.

Drop Merching!
Stati Uniti
3 mesi di utilizzo dell’app
27 maggio 2019

This is best app for fulfillment t-shirt and more POD. Low base cost and help my business so much. Very quick and friendly support. Vote for this.

NewCentury9496
Vietnam
3 mesi di utilizzo dell’app
30 dicembre 2018

You know, I used to like this app.

The profit margins were absolutely solid, it offered up to overnight shipping, everything was all good, right?

From the time I started with them, to now, the amount of customer complaints has increased significantly. Customers would be getting products that were NOWHERE close to what they ordered, completely different designs, customer orders a small sweatshirt, they get a 4XL T-Shirt with a completely different design.

I hold a very high standard to my brand. CustomCat unfortunately no longer holds up to that standard.

CustomCat offers up to 1 day shipping... Given that they actually deliver great results. Which is probably 70% of the time. I can't accept that.

If your only concerns is profit margin and the latest and greatest features, CustomCat is awesome for you. If you have a brand however, I would be weary.

I wish they would've kept the standards as they used to do. Too bad. I'm uninstalling.

Kobra Athletics
Canada
3 mesi di utilizzo dell’app
9 maggio 2019

This is a perfect app. Excellent print quality and professional working team.
I love this app. Keep it up.

Jinniee108
Vietnam
3 mesi di utilizzo dell’app