レビュー (547)

総合評価
4.2
評価レベルごとの件数
  • 評価の76%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の5%は2つ星です
  • 評価の15%は1つ星です
2024年6月12日

I have used CustomCat for the past several years as the primary vendor for our website, www.ROMEOCLUB.com.
Very happy with their service - you can call or email and get a reasonably prompt response. Other than a couple of product issues these past few years, 90% of the issues were "user errors".
The most recent "user error" last week, they went above and beyond to quickly resolve (same day) my mistake.
Wonderful, friendly and efficient service.

Romeo Club
アメリカ合衆国
アプリの使用期間:6年弱
2024年6月10日

I've been using Custom Cat as our POD provider for about 2 years now and I am very happy with the product quality and services. When there's an issue with an order, their support team fix it immediately. I love that I can stand behind the products that I offer on my online store. Highly recommend.

REGALODETI
アメリカ合衆国
アプリの使用期間:1年以上
2024年6月4日

I have been through the ringer when it comes to POD companies and I can say for sure custom cat is BY FAR the best of the best in quality of prints, size options, prices, customer service and shipping time; most of my products have even arrived early. I've only had one bad print and it was replaced without any resistance from the company. Every customer has been more than satisfied with the product saying "it looks just like the picture and one customer has claimed they've washed their shirt over 10 times and it looks brand new still truly incredible. I adore this company and if I could give more than five stars I would. GREAT COMPANY, GREAT PRODUCTS, GREAT PEOPLE. I even received compliments from the customer service on my art work. Thank you for being you custom cat and never change!

Mad Artisan
アメリカ合衆国
アプリの使用期間:4ヶ月
2024年3月8日

I looked around at all the options available and went with my gut to go CustomCat and I could not be more pleased. The process is about as straight forward and simple as one could make it, the pricing is competitive, the quality of the DIGISOFT is freaking incredible, and the customer service is the best in the USA, hands down. If you want to work with a great company who actually cares about you and not just money this is the one!

SorkWux
アメリカ合衆国
アプリの使用期間:4ヶ月
2024年5月9日

I would definitely recommend CustomCat . It is very easy to navigate even for a beginners

Seasonal Splendors
アメリカ合衆国
アプリの使用期間:5ヶ月
2024年1月19日

CustomCat is the ultimate Shopify app for custom printing. It excels in print quality, offers lightning-fast turnaround times, and maintains excellent communication through emails and a thriving Facebook seller community group. This user-friendly app provides a diverse range of customizable products, making it a must-have for e-commerce entrepreneurs. Highly recommended!

The Phan Shop
アメリカ合衆国
アプリの使用期間:1年以上
2024年2月28日

I love this App and the quality of the products

EJADAcm
アメリカ合衆国
アプリの使用期間:約2ヶ月
2023年12月20日

Tried to like this POD but their print quality consistently failed to measure up. Customers constantly sending photos of print washing off on first wash. Customer service is prompt to reply but who cares about that when i don't have repeat customers due to poor quality. I had to go find a better POD.

The Original Deer Mullet Shop
アメリカ合衆国
アプリの使用期間:3年弱
Bespoke Technologiesが返信しました 2024年1月18日

We're very disappointed to hear you weren't happy with the quality of the apparel you received from us while you were using our service. We agree that DTG was not consistently high enough quality to meet our standards, which is why we discontinued it in 2022. If you'd like to read about the updates we made to our apparel decoration process since you stopped using CustomCat, you can find more info here (https://digisoft.customcat.com/). We would love to send you a sample if you'd be interested! Please reach out to us at contact@customcat.com or give us a call at 844-874-8623 (M-F, 8am-6pm EST) if there's anything we can do for you now or in the future.

2023年11月24日

I have been absolutely floored with Custom Cat's customer service and quality! I recently made a mistake with a large order - completely my fault - but contacted Custom Cat to see if there was any way they could help. The customer service rep Mike B empathized with me and went above and beyond to help alleviate the sting of my mistake, offering so much more help than I expected. You can trust you're in good hands with Custom Cat! Quality Control is also top notch...he shared that they had to remake several shirts in our order to meet quality standards before they were shipped and all that we received looked wonderful. Shipping was very fast too. I can't recommend them enough and look forward to using them more in the future!

School Year Gear
アメリカ合衆国
アプリの使用期間:約1年
2024年2月26日

Don’t waste your time with this app. The store doesn’t work, forces you to do the setup and upload an image that doesn’t upload. Complete waste of time and probably a SCAM.

Flags Of Khorasan
オーストラリア
アプリの使用期間:7分