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I have worked with CustomCat for over a year and I cannot imagine working with a different provider. I started off as a hater due to a few hiccups, but through exceptional Customer Service, I have been converted to a true fan.
CustomCat has created a Facebook Group that connects POD sellers with a group of like-minded sellers and CustomCat staff. The staff resolves issues, educates the community and works to identify possible company weaknesses with the intent of providing better products and services.
Since CustomCat creates all the products I sell and does not outsource any of the production aspects of their business, there is never a question of quality, turnaround time, bundling shipping discounts or who to contact.
For me, when working with CustomCat I feel like I have received all the benefits of a big, all inclusive POD provider but with the benefit of working with a small business who knows my needs.
With CustomCat I have found a business that is mutually invested in my success, offers a product catalog that allows me to build a profitable business, and who hears me when I speak.
We sincerely apologize for the negative experience you had with our customer service. We value your feedback and are committed to improving our response times and overall service quality. Your comments will be taken seriously, and we will work diligently to enhance our customer support standards. We appreciate your understanding and hope for another opportunity to serve you better in the future. Thank you for bringing this to our attention.
I never leave reviews for any apps but this one is really good app & good POD service! Customcat provides quick and nice support. Try it.
Perfect supplier.
Right price, great quality. I was going to give 4 stars but that was not right and I changed it to 5 stars. Congratulations.
I will recommend this supplier to my friends
Very good app for fulfillment POD. High quality, low base cost with very quick support. Help me business so much and get a lot orders. Thanks
The app is the best to fullfil POD in the market. Base cost is also reasonable. Support service is fast. There are some minor issues but all seem to be improved day by day.
5 Stars for CustomCat. My orders get shipped within 3 business days. The attention to detail, logistics, and quality of the products are amazing. I feel confident in CustomCat fulfilling my orders for the holiday season.
This is best app fulfill POD product. Best support and love customcat. Very quick support and fast shipping. Thank you
Highly recommended. We have tried several other fulfillment options but CustomCat is absolutely the best! They have the fastest turn around for product fulfillment, the largest selection and the quality is always first rate. Any questions we have are immediately by their staff. Keep up the great work!!!!
Darryl G - All Printed Things
Great app and great people behind it! Spoke with Mike earlier and he was a tremendous help explaining the various, resourceful features Custom Cat offers. Looking forward to working with these guys long term!
Have bulk upload,this other POD service providers do not have! Fast order processing time with tracking number. I propose Customcat is a major manufacturer for my business.