CustomCat: Print on Demand , 544件のレビュー

総合評価
4.2
評価レベルごとの件数
  • 評価の76%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の5%は2つ星です
  • 評価の15%は1つ星です
編集日:2018年3月21日

I've been using CustomCat for several months. We had some bumps in the road with a couple of my orders and I previously posted a poor review. It's time for an update. For the last 3 months I've had access to an account rep, J.T. who has ensured all my large orders were processed timely and responded quickly to a quality issue I had on an item in a large order. Product price and selection are far better than their competitors.

Gay Pride Ts
アメリカ合衆国
アプリの使用期間:4年以上
編集日:2020年12月20日

Quality control and support doenst exist at all. They are repeatedly shipping misprinted/wrong orders and even after 10 days i havent recevied any response from them. It would be better if they just SHUT DOWN!

TheCozyApparel2
アメリカ合衆国
アプリの使用期間:約2年
2022年3月25日

I like it for the most part. The biggest problem is when thins get discontinued. There needs to be vast improvement in letting sellers know. Items just stay on your store. You don't find out until your customer orders something. They don't even alert you, THEN. The order just languishes until you have to ask by email - What's going on with my order # 1234? A day later...you get a response saying - We've discontinued the polo and jacket, etc... Not Fun.

Siffer Ink
アメリカ合衆国
アプリの使用期間:5年弱
Bespoke Technologiesが返信しました 2022年3月30日

Hi! I'm Mike B and I hear you. We don't like it when manufacturers discontinue styles either! I'm sorry but we don't have admin control to add, or remove, or make changes to your products in your store. We do send at least two dedicated email announcements when a style/size/ color is discontinued. We also include any discontinued product announcements in the Thursday weekly email updates we send every week. The info is also updated in our blog and we make public announcements in our FB group. I'm not sure what else we can do but I'm sorry if you missed the announcements. If you have any questions or need any help, my direct email is mikeb@customcat.com

2022年9月16日

Super easy, great selection Tutorials are very helful, it was a breeze to set up the store and connect

TRP Apparel & Gear
カナダ
アプリの使用期間:約2ヶ月
2018年10月30日

Great App. The CustomCat team is very knowledgeable and helped me out a lot getting started with my business. My orders get shipped within 1-2 days. Keep it up.

Noeliashop.com
アメリカ合衆国
アプリの使用期間:約2ヶ月
2021年4月15日

Really good app to help get your biz ideas going and flowing and GREAT team at CustomCat to work with you along the way. Get in the game with CustomCat and Go Detroit!

MurphTees
アメリカ合衆国
アプリの使用期間:約2ヶ月
2022年2月1日

This is my second store using CustomCat. Great pricing, great quality, and if there's ever an issue, their support team works hard at getting things right (for you and your customers!) Give them a try - you won't regret it!

Inspire Fantasy
アメリカ合衆国
アプリの使用期間:約2ヶ月
2019年12月23日

This company doesn't care, I'm a long term seller and most of my orders are not made in a time frame that they promise, also they use UPS for shipping which takes a lot more time and lost packages. They don't answer on my mails and pleads to send out already, a few orders were over 14 days and still not done, I don't get my money back, if the customers wants to return the product it goes to charity, it's a let down! Products get bad reviews and I wouldn't recommend it long-term to nobody. This is my one and only bad review ever, I've recieved many bad ones because of this company. Stay away is my advice. Other honorable mentions, some mugs are blurry, some crooked and poor prints go through quality check like it's perfect, app has it's own problems with not working or unable to upload new designs etc...i could write a novel, the biggest problem and dissapointment is customer support and no priority when they screw up the product and has to be remade, it takes weeks.

FunnyGuyStore
スロベニア
アプリの使用期間:2年弱
2017年10月6日

The customer service is terrible. I don't how else to explain. Quality of the products are OKAY. Not steller. But just hope you don't have any issues. Customer service is 1 star with this company. In response time and help.

Je Graphics
アメリカ合衆国
アプリの使用期間:2年弱
編集日:2018年3月19日

I am a newbie to custom cat and I enjoy using it but when there was a cliche I reached out for help and was lucky to have josh turkin I received a quick response to my emails and solving the issue was even faster thankyou josh turkin for making this newbie feel at home with the custom cat family!

Deetee Designs
アメリカ合衆国
アプリの使用期間:約2ヶ月