CustomCat: Print on Demand

This is the best choice for POD. I have used it for the past 2 years and feel good about it. Good products, affordable prices, stable service quality are one of the reasons I believe in.

Today, I had my first order come through but I forgot to select my vendor to CustomCat on my products list. Due to this error, my product order wasn't showing up in the CustomCat App. I called CustomCat and spoke with Brett about the issue. He was very pleasant to work with and walked me through what I needed to do so he could manually process my order. Since this is my first time using CustomCat, he was so kind to go through how the entire process works so I had a better understanding. Although I've only used their service for a short period of time, I would highly recommend this company for any of your Print on Demand needs. The order process is flawless and allows you to pause any order if you need to make changes before it goes into production. Not to mention, the customer service is exceptional. Thank you CustomCat!

-Tonya J.

STAY AWAY FROM THEM! Their Christmas deadline was a joke. They delayed all my orders and took 10+ days to ship them. Their deadline of 14th December for mugs was a joke.
I have received hundreds of charge backs and negative reviews because of them. They ruined my whole shop and will ruin yours too.

10+ open tickets and still not a single response from them. I will be charge backing each and every order that was placed within the deadline and still not received by my customers. I advice all of you to charge back too.

They are scammers who are just here to scam.

Great customer service! Thanks for helping me with my issue and giving me some great tips that will save me time in the future.

Great customer service. Hundreds of products along with thousands of variations and reasonable basecost prices are our number one choice.
But we would like to suggest you can offer more expedited shipping service (overnight shipping or 2-3 days shipping) many of my clients want to use this service, they are happy to pay for it!
Highly recommended.

Very disappointing. I spent hours setting up my products. I chatted with CustomCat about design sizes etc, and they were always very helpful. I ordered my first test product, and the colour was rubbish. After the first wash there were cracks all through it. I contacted them via messanger again, and they said they'd look into it. Even though its been a couple of weeks now, they still haven't replied. Even though I can see they have seen my message (FYI CustomCat, once you read a message on messanger the other person can SEE that you've seen it).
I can see great potential, but it needs a lot of work. And people with enough balls to own up if they screw up. Can't recommend.

Great customer support and great app functionality.

Ok Custom cat is an awesome app its easy to use great print quality nice sizes of print area.
Custom cat could benefit by adding all over print sleeves labels and i am sure they
will implement all of this.

1 draw back would be if your not selling much maybe just starting out or have a month off you have this subscription fee that many others do not.

i would lose the subs raise the prices a little add a business account with discounted pricing and subs.

So the outcome would i recommend Custom Cat YES 100% but only if your selling your designs or have money to use then its an amazing app for you.

I saw an ad mentioning that Custom Cat had speedy lead times so I thought I would give it a try as a possible alternative to the backlogged Printful. I ordered samples from Fuel, Teelaunch and Custom Cat at the same time. Custom cat still arrived later than the other two. The print quality is poor at best. I've never seen prints and embroidery work look so bad. All the samples I ordered were also carelessly crumpled up and shoved into the mailer bag and came out completely wrinkled and messy. This would create a horrible impression if I sent this out to a customer. This print shop is actually MyLocker, which can also be found through Printify. Absolute garbage. Stay away.

Great App. The CustomCat team is very knowledgeable and helped me out a lot getting started with my business. My orders get shipped within 1-2 days. Keep it up.