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I was able to set up a store within 1 week with this app. This would have taken a ton more time but they had an amazing blog that helped in this process. I was able to learn how to use the app and strategize on approaching new products to sell. When I called twice, their support staff answered my questions within 20 minutes, both times.
I've been Customcat's partner for more than 2 years. They work very well, I always receive their support.
Great app and great fulfillment. I got a very quick help from your support team to fix personalization issues. My friend introduced you to me, you made his orders shipped out within 1-2 days, which surprised me a lot, so I decided to use the app.
I hate writing reviews. but I must. I just ordered 3 hoodies as test samples for my children. I didn't like the way the designs were printed. It looks fuzzy. Too bad because I was excited to use a company from my home town. I'm waiting on another shirt ordered to see how it would turn out. I will be uninstalling the app if this shirt doesn't work out.
Update: I was happy to work with Brett who has agreed to replace on of my sweatshirts and suggested specific products that could better suit my store and printing. I am thrilled with the great customer service and look forward to working with the company to create the best products.
" Great catalog with best pricing " Robert Hake is a genius. Best POD by far. Quick support and help my business a lot .Thank you so much
I have had a very good experience with CustomCat. Customer support is excellent. The app has so many great products and the prices are so low! I would highly recommend CustomCat to a friend! i love customcat and thanks customcat . i hope user customcat for my futer... product is geat I have had a very good experience with CustomCat. Customer support is excellent. The app has so many great products and the prices are so low! I would highly recommend CustomCat to a friend! i love customcat and thanks customcat . i hope user customcat for my futer... product is geat
it wont allow me to set up an account, the website needs to be optimized seriously & no directions to make contact
Hello - I wanted to call you but you have not activated your account yet to include store name, payment info and seller contact. I see the install but you need to activate your account by completing your settings. Try switching your browser or device if you have not already. We can be reached at support@customcat.com or by phone at 844 874 8623. Day to to day order support is ran through a ticketing system in your dashboard or by emailing orders@customcat.com. We get between 50-100 activations daily so it does work and we'll do our best to help. First step is access the app ( not website ) through your installed apps in shopify admin. We always do our best to help!
I love their products and they really work on behalf of their customers. I do think their design lab is not as easy to use as others but their product line is amazing!!
I Really Love the Awesome Service that CustomCat Delivers to it's Customers. Their Customer Service is Exceptional! Very Nice People and they know their Business well. Their range of Products are Always Very Good Quality. And the Prints always come out Spot On. And their 2 day shipping keeps my Customers Coming Back!!! Thank you Again CustomCat!!!
My first encounter with their customer service team was positive. I talked to Mike and he helped me install the free version of the app. I definitely didn't need to call in because installing was literally just a click of a button but it was nice to speak to someone on the inside that was so experienced in print on demand. Right now I am pumped to start running traffic and I am confident I will become a power seller in the coming months.