Avaliações (546)

Avaliação geral
4,3
Pontuação por nível de classificação
  • 76% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 5% das classificações são de 2 estrelas
  • 15% das classificações são de 1 estrelas
22 de janeiro de 2018

They often ship half a month late and poor quality of both shirts and the actual print. They are quite inflexible. Definitely recommend staying away from them, the 30 dollar a month premium is not worth it

Animus Vici
Estados Unidos
7 meses usando a aplicação
Questão respondida por Bespoke Technologies 4 de março de 2019

Hi! I am very sorry you had an issue with an order or two. We are not perfect. 95% of our orders get out of our facility in 2 business days. Let us know which orders were a ...

17 de julho de 2019

WORST POD EVER. Don’t be charmed by their low prices. They are cheap but they worked cheap as well. Embroidery: so technically limited and optimized to reflect their price positionning that they ALTERATE your designs in the worst way with no respect to the creation. Direct to garnement: don’t care at all of proportions and when pointing their lack of quality, hiding behind their guidelines and ...

The Robust Bear
França
7 meses usando a aplicação
16 de outubro de 2018

We installed this app twice. The first time we uninstalled it because we could not justify the monthly subscription fee - our sales on the items we sold through Custom Cat just weren't there.

When they offered the "lite" program that does not have a monthly subscription, we decided to reinstall the app, something I deeply regret.

1) The quality of their print/embroidery is absolutely unacceptable ...

HotDogFPV
Estados Unidos
6 meses usando a aplicação
Questão respondida por Bespoke Technologies 4 de março de 2019

Hi. I am sorry that you had a poor experience using us. I hate to be the bearer of bad news, but the reasons your hats turned out not looking good is because the file you ...

20 de março de 2019

The quality is really bad, products arrive dirty and the print job is really bad. Tried to contact the company for weeks wrote at least 20 emails - no answer!!!
Be aware!!!

Loves The Ocean
Estados Unidos
6 meses usando a aplicação
Questão respondida por Bespoke Technologies 21 de março de 2019

Hi Jean. Were surprised you would give us 1 star considering your most recent order was over 7 months ago? It’s an untrue statement you emailed 20 times without a response. ...

7 de novembro de 2018

Every design was off centered, crooked, and iron marks on the t-shirts. Horrible. Looking 4 new app.

Orange Monkey Tees
Estados Unidos
6 meses usando a aplicação
Questão respondida por Bespoke Technologies 4 de março de 2019

Hi. I am sorry your only 2 orders were off center. We refunded you for this as this was not intended. This is a very rare situation and this affects less than 1% of orders. I ...

8 de junho de 2020

I have used it for 1 month and feel it is very bad, 10 days without tracking leads to many customers' refund. Order status don't update. So very bad.

Teeshirt25
Estados Unidos
6 meses usando a aplicação
Questão respondida por Bespoke Technologies 8 de junho de 2020

Hello, please check your CC processed order dashboard for fulfilment status. Most of your orders have shipped in a 2-3 business days average. I do see 4 orders from late May ...

Editado a 11 de março de 2019

Update:
Company stating it was our design rather than their quality standards.
These same designs have been printed by several other print partners with no lack of quality.
Customcat misprinted each item and the embroidery was pathetic.
The replacement order had new issues that the first did not.
Double printing our logo in one location is not an issue with our design as they say. We followed ...

Fla Coastal
Estados Unidos
4 meses usando a aplicação
Questão respondida por Bespoke Technologies 4 de março de 2019

Hi. I am sorry you did not enjoy your experience with us. Just as we discussed on the phone before you left this review, this was not an issue with CustomCat, but rather your ...

Editado a 30 de setembro de 2018

địt mẹ tụi lừa đảo
bố hận tụi mày
trucking lởm
ship chậm hơn 10 ngày
15-20% ko gửi hàng cho khách
địt con mẹ custom cat
fuckkkkkkkkkkkk

Ke Gam
Estados Unidos
4 meses usando a aplicação
Questão respondida por Bespoke Technologies 4 de março de 2019

Xin chào,
Không, chúng tôi không lừa đảo. Chúng tôi là công ty dẫn đầu trong ngành công nghiệp áo thun, có trụ sở tại Detroit, Michigan. Chúng tôi gửi 95% đơn đặt hàng trong ...

4 de outubro de 2018

Some orders have taken over a month, they've sent designs from other shops to my customers and their customer service holds zero accountability for their mistakes (They went as far as to blame me for contacting the wrong department once)

The fact this is one of the fulfillment companies in which you have to pay a membership fee to lose money is crazy. I'm actually going to be shutting down my ...

ngoaikiabaolathegioi
Vietname
4 meses usando a aplicação
Questão respondida por Bespoke Technologies 4 de março de 2019

Hi! I am sorry that you didnt like your experience with CustomCat. I assure you that 95% of our orders are fulfilled within 3 business days. The only time it can take a month ...

27 de dezembro de 2019

If you want a successful business don't use this company period. They are the worst. They talk the talk but they don't back it up. We have order stuck in processing and production constantly, like 14 days out now on many of them. So many chargebacks, unsatisfied customers due to poor print quality it's insane. They're completely completely out of integrity and don't care about their customers ...

Subie Society
Estados Unidos
3 meses usando a aplicação