Customer Accounts Concierge , Počet recenzí: 215

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 99 % hodnocení s 5 hvězdami
  • 0 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
25. duben 2024

Fast support!

Naot USA Testing
Spojené státy
Doba používání aplikace: 17 dny
Vývojář Froonze Limited odpověděl 26. duben 2024

Thanks for your review!

5. leden 2024

Great App and event greater support!! They responded quickly and efficiently and even went the “extra mile” to help me out!
Can’t thank them enough!

MOMU&CO
Španělsko
Doba používání aplikace: 23 dny
Vývojář Froonze Limited odpověděl 6. leden 2024

Thanks so much for your review!

9. leden 2024

Great, this software helped me solve my problem. And they solve problems quickly and efficiently. thank you so much

mywallify
Hongkong – ZAO Číny
Doba používání aplikace: 10 dny
Vývojář Froonze Limited odpověděl 10. leden 2024

Thanks so much for your review!

16. listopad 2023

The app can win medals for all the best achievements:
1) Best customer portal UX and design
2) Absolutely BEST ever support - the guys are so responsive, friendly and they are open to help with any requests, customisation if needed. They respond very quickly. Thank you so much!!!
3) Huge amount of integrations and new ways to improve your customer experience, high flexibility.
4) It's easy to set up and a pleasure to use!
Now we are eager to change our second store's app to Customer Account Concierge, the specific was that we need to support subscription and guys provided a choice of compatible subscription apps! Amazing!
Honestly, the best app I've found in this niche!

Java Coffee B2B
Polsko
Doba používání aplikace: 4 měsíci
Vývojář Froonze Limited odpověděl 17. listopad 2023

WOW! Thank you so much for such an amazing review! We are so happy to see such a satisfied customer!

18. duben 2024

Best support

ALTERhubs
Řecko
Doba používání aplikace: Asi 17 hodinami
Vývojář Froonze Limited odpověděl 19. duben 2024

Thanks for your review!

Datum úprav: 28. listopad 2023

I wanted to take a moment to express my appreciation for the outstanding support we received from your team regarding an issue with the Customer Accounts Concierge Shopify app.

We initially reached out with a concern about the wishlist icon reappearing in our cross-page promo section. The response from your team was not only prompt but also highly effective. The suggestion to use another selector to install the widget resolved the issue, and we are pleased with the quick turnaround.

GRACE KARIN
Hongkong – ZAO Číny
Doba používání aplikace: 5 měsíci
Vývojář Froonze Limited odpověděl 17. listopad 2023

Thank you so much for your review! We are so happy to know that you liked our customer support experience

28. prosinec 2023

nice app, very impressive looks for your account page , very fast loading and on top of it great support from max !

Osomm
Singapur
Doba používání aplikace: 24 hodinami
Vývojář Froonze Limited odpověděl 29. prosinec 2023

Thank you so much for your review and Happy New Year! :)

25. leden 2024

C'est clairement la meilleure app surtout pour le programme fidélité ! L'équipe de support est super réactive, franchement merci.

Spliff ®
Francie
Doba používání aplikace: 24 hodinami
Vývojář Froonze Limited odpověděl 26. leden 2024

Merci beaucoup pour votre avis! Nous sommes très heureux de savoir que vous avez aimé notre programme de fidélité!

15. listopad 2023

We are trying to reduce the amount of time we spend on managing customer account information, and had been looking for a way to help our customers better access their own passwords, addresses and specific information about their accounts. The Froonze team have been so responsive to our initial questions, and very helpful in implementing refinements to how the app displays information that is particular to our customers. The app itself is a fantastic addition to our store, and will help our customers to better manage their account details, so that they don’t have to wait for us to do it on their behalf. We love that this app can easily show specialized pages to customers with a certain tag, and how it works with metafields. Thanks so much for all your help, Max!

Susan Connor New York
Spojené státy
Doba používání aplikace: 12 dny
Vývojář Froonze Limited odpověděl 16. listopad 2023

Thank you so much for your review! We are so happy we could help you optimize your customer account workflow.

10. listopad 2023

Max and his team are super helpful and very responsive. I use this app to improve the menu of options on the customer accounts page. It's been simple to implement and provides an elevated user experience.

TENNIS LADY
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář Froonze Limited odpověděl 11. listopad 2023

Thank you so much for your review!