Customer Accounts Concierge

Customer Accounts Concierge

Recensioni (250)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 0% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
6 agosto 2024

Great customer support

MONT FRANCAIS
Emirati Arabi Uniti
10 giorni di utilizzo dell’app
Froonze Limited ha risposto 7 agosto 2024

Thanks so much for your review!

4 giugno 2024

Great app and fits perfectly with how I imagined the membership page should be, and the service is just fantastic, timely and friendly. Super recommended!

ONE ROOM
RAS di Hong Kong
3 giorni di utilizzo dell’app
Froonze Limited ha risposto 5 giugno 2024

Thanks so much for your review!

Data modifica: 11 settembre 2024

VERY GOOD SUPPORT

Shop Huna
Giordania
2 giorni di utilizzo dell’app
Froonze Limited ha risposto 20 settembre 2024

Thanks so much for your review!

25 giugno 2024

Great app, and the support team is fast and professional! Definitely using this app for other stores!

My Store
Svezia
Circa 4 ore di utilizzo dell’app
Froonze Limited ha risposto 26 giugno 2024

Thanks so much for your review!

15 maggio 2024

This application is highly usefull and practical. When I required assistance, I contacted them, and Max provided excellent support. I highly recommend this application and company.

NAZROM
Paesi Bassi
12 giorni di utilizzo dell’app
Froonze Limited ha risposto 16 maggio 2024

Thanks so much for your review!

27 agosto 2024

Super deceptive pricing. The pricing you see is just a "base" cost. When you log in to set it up, each additional piece cost extra per month. That was not clear when I looked at the initial pricing options.

Mint Discs
Stati Uniti
2 minuti di utilizzo dell’app
Froonze Limited ha risposto 2 settembre 2024

Thank you for the review and sorry for the bad experience.

We mention in the pricing cards that plugin prices are not included. The space in the app store is very limited and we cannot make it clear enough.

Most customers like our pricing model - `pay for what you use`. We made it that way NOT to "deceive" our clients, but to help them. Not everyone needs all the features, so we made our pricing flexible so that it can satisfy everybody's needs.

You mentioned that you need to pay for "each additional piece". Each additional piece in the context of our app is not some tiny feature, but a big plugin comparable to standalone apps, such as Wishlist or Loyalty. So, putting them all in one base plan just does not make sense.

Our base plan includes a lot of useful features, such as the customer account widget, custom pages and links, reorder button, password management, improved order history, and more.

If you have any suggestion on how to improve this please let us know. We are more than happy to improve our app.

22 maggio 2024

amazing app and support <3

Kingaims.com - Online Store
Regno Unito
Quasi 2 anni di utilizzo dell’app
Froonze Limited ha risposto 23 maggio 2024

Thanks so much for your review!

Data modifica: 9 marzo 2024

I’ve used computers since mainframes in 1970. So to say I’ve experienced a few apps is an understatement. But I’d give this one 10-stars if it were allowed. Extremely well written -fast and not bloated. There’s a tiny learning curve to learn your way around the settings, but once that’s done it’s a piece of cake to modify, update, change settings, etc. And support? It just doesn’t get any better than this! If all apps were this well written and supported, our lives would be a LOT easier!

UPDATE: I just HAD to update my review when I gained experience with the “Custom Forms.” This functionality is a true game-changer. The ability to create custom registration, profile, and pages and custom fields within them to collect virtually any data you need is priceless. And the pricing overall is exceptionally fair - you pay only for those components you want at the levels you need.

PETCODE PAWS
Stati Uniti
5 mesi di utilizzo dell’app
Froonze Limited ha risposto 7 marzo 2024

Hearing such kind words from an experienced software user warms our hearts. We’re grateful for your support! Here’s to making lives easier, one well-crafted app at a time! 🙌

12 febbraio 2024

i was search all day could not find login landing page, as my new theme does not look good and don't have feature.

this is the best app for new starter but some plugin are expensive because i want add three plugin so i have to pay price for each but as i am new in business i will wait for my business to boom.

Thank you

BuyerEssentials uk
Regno Unito
5 mesi di utilizzo dell’app
Froonze Limited ha risposto 13 febbraio 2024

Thank you for your review! We wish all the best to your new business!

23 aprile 2024

Great app and amazing customer service. I recommend!

Fraktal
Slovenia
3 mesi di utilizzo dell’app
Froonze Limited ha risposto 24 aprile 2024

Thanks for your review!