Froonze VIP Loyalty & Wishlist

Froonze VIP Loyalty & Wishlist

Recensioni (210)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 99% delle recensioni ha 5 stelle
  • Il 0% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
1 gennaio 2024

Appears cheaper than other apps but the costs are merely stacked inside as 'options' . This is fine but please make it more obvious to a first-time user.

Quarantunes
Canada
16 minuti di utilizzo dell’app
Froonze Limited ha risposto 2 gennaio 2024

We are very sorry you felt this way about our pricing.
Hiding prices is not our intention at all. We openly state in the app description that the plugin prices are not included in the main charge and provide a link to the full pricing page.

We made our plugin system the way it is to make it more flexible to the merchants. Merchants can activate the plugins they need and pay only for them. Most merchants using our plugins actually can save a lot of money compared to using similar standalone apps.

This is true especially for the Loyalty plugin. Compare our simple pricing for the Loyalty plugin with the standalone apps and you can see that you can save a lot of money using our plugin. Our Loyalty plugin is mostly based on the monthly orders count and the maximum price is 60USD, while most other apps force you to upgrade for every small feature and the maximum price is in hundreds.

I hope you can reconsider and install our app again. We are 100% sure our app will bring value to your store in the long run just like it did for thousands of stores already.

6 agosto 2024

Great customer support

MONT FRANCAIS
Emirati Arabi Uniti
10 giorni di utilizzo dell’app
Froonze Limited ha risposto 7 agosto 2024

Thanks so much for your review!

4 giugno 2024

Ottimo servizio di assistenza veloce e concreto consigliato!

GIOYAL
Italia
3 mesi di utilizzo dell’app
Froonze Limited ha risposto 5 giugno 2024

Grazie mille per la tua recensione!

22 maggio 2024

Amazing app. Make your store look really professional. Love it. The team is simply the best, they customized my store to my needs. Highly Recommended. A+++

JDStore Fashion
Mauritius
Oltre un anno di utilizzo dell’app
Froonze Limited ha risposto 23 maggio 2024

Thanks so much for your review! We are happy to hear our app made your store look more professional!

25 aprile 2024

Fast support!

Naot USA Testing
Stati Uniti
17 giorni di utilizzo dell’app
Froonze Limited ha risposto 26 aprile 2024

Thanks for your review!

Data modifica: 21 aprile 2024

The service is very fast and amazing

Womenue
India
3 giorni di utilizzo dell’app
Froonze Limited ha risposto 22 aprile 2024

Thanks for your review!

11 aprile 2024

STreamlined our operations and makes it much much easier to deal with tickets.

Greenery Galaxy
Stati Uniti
18 minuti di utilizzo dell’app
Froonze Limited ha risposto 12 aprile 2024

Thanks for your review!

Data modifica: 9 marzo 2024

I’ve used computers since mainframes in 1970. So to say I’ve experienced a few apps is an understatement. But I’d give this one 10-stars if it were allowed. Extremely well written -fast and not bloated. There’s a tiny learning curve to learn your way around the settings, but once that’s done it’s a piece of cake to modify, update, change settings, etc. And support? It just doesn’t get any better than this! If all apps were this well written and supported, our lives would be a LOT easier!

UPDATE: I just HAD to update my review when I gained experience with the “Custom Forms.” This functionality is a true game-changer. The ability to create custom registration, profile, and pages and custom fields within them to collect virtually any data you need is priceless. And the pricing overall is exceptionally fair - you pay only for those components you want at the levels you need.

PETCODE PAWS
Stati Uniti
4 giorni di utilizzo dell’app
Froonze Limited ha risposto 7 marzo 2024

Hearing such kind words from an experienced software user warms our hearts. We’re grateful for your support! Here’s to making lives easier, one well-crafted app at a time! 🙌

2 marzo 2024

One of the best apps I've used in Shopify so far. Support acted on my feedback within 24 hours. Pricing is reasonable though I wished there were just a tad more free functionalities. Anyway, I certainly recommend it, just what my shop needed! :)

Luxurelle
Bulgaria
Circa 18 ore di utilizzo dell’app
Froonze Limited ha risposto 3 marzo 2024

Thanks so much for your review!

12 febbraio 2024

i was search all day could not find login landing page, as my new theme does not look good and don't have feature.

this is the best app for new starter but some plugin are expensive because i want add three plugin so i have to pay price for each but as i am new in business i will wait for my business to boom.

Thank you

BuyerEssentials uk
Regno Unito
Circa 8 ore di utilizzo dell’app
Froonze Limited ha risposto 13 febbraio 2024

Thank you for your review! We wish all the best to your new business!

13 gennaio 2024

This app works like a charm and is a must-have! Loads of features and easy to use and configure for people who are not experts like me. The best part is the team behind it, who are very professional and supportive. When I reached out to them to adjust something, they did it in no time. I was really pleased with the way they acted. Thank you so much.

Sensaim
Emirati Arabi Uniti
4 giorni di utilizzo dell’app
Froonze Limited ha risposto 15 gennaio 2024

Thanks so much for your review!

5 gennaio 2024

This app has really changed the look and feel of my site to something much more professional. I haven't added the additional features yet, but some represent great opportunites for my business.
The team helped with some custom code I had too which has been amazing.
Would def recommend.

ELLIE
Regno Unito
8 giorni di utilizzo dell’app
Froonze Limited ha risposto 6 gennaio 2024

Thanks so much for your review!

3 gennaio 2024

Perfect for shopify. The best part is the support, fast and effective!

Scan Me
Portogallo
5 giorni di utilizzo dell’app
Froonze Limited ha risposto 4 gennaio 2024

Thanks so much for your review!

22 novembre 2023

für mich das wichtigste, Schneller Support !

all4Festival
Germania
3 giorni di utilizzo dell’app
Froonze Limited ha risposto 23 novembre 2023

Vielen Dank für Ihre Bewertung!

31 ottobre 2023

They helped me once more on my other store.10 mins and your problem is solved.

Urban StockX
Cipro
27 giorni di utilizzo dell’app
Froonze Limited ha risposto 1 novembre 2023

Thanks so much for your review!

30 ottobre 2023

Well, first of all, thank you to the team for their quick response and intervention.
The app is very simple and straight forward, which I think suits our customer's profile overview. Highly recommended.

My Store
India
2 giorni di utilizzo dell’app
Froonze Limited ha risposto 31 ottobre 2023

Thank you so much for your review!

27 settembre 2023

Well, first of all, thank you to the team for their quick response and intervention.
The app is very simple and straight forward, which I think suits our customer's profile overview. Highly recommended.

PlayerOne
Mauritius
2 mesi di utilizzo dell’app
Froonze Limited ha risposto 28 settembre 2023

Thanks so much for your review!

8 settembre 2023

This is the best app for account until now for me. The support is always there in 10 minutes the problem was fixed twice. Not a problem actually but something i wanted to change. Also the design and layout is very beautiful. And even if you have the free version without paying anything I recommended this app for the user account management.

BidetLux
Cipro
8 giorni di utilizzo dell’app
Froonze Limited ha risposto 9 settembre 2023

Thanks so much for your review! We are happy to know you liked the design of our widgets!

Data modifica: 10 luglio 2023

A very wonderful application, very easy, and it has many options, and a very wonderful support team, I got a very professional interface for my customers account, and in terms of cost, it is wonderful compared to the services provided by the application to me and my customers, and I asked them to amend some things and the result was very beautiful and I do not forget Their quick response and resolution of the issue I requested, thank you Froonze team

دروسيا
Arabia Saudita
Circa 20 ore di utilizzo dell’app
Froonze Limited ha risposto 11 luglio 2023

Thanks for your review! We are happy to hear you are satisfied with your new beautiful customer account page.

26 giugno 2023

Definitely keeping after my free trial. I was having an issue sizing my add-to-wishlist button so I emailed support and Javi was an epic help. I got a response within hours and he had already gone in and added the code that did exactly what I wanted!

Scary Apothecary
Stati Uniti
15 giorni di utilizzo dell’app
Froonze Limited ha risposto 27 giugno 2023

Thank you so much for your review! We are always here to help you

8 giugno 2023

This app is a game changer! It is so professional, and my customers have loved the design, the simplicity, and the ability to access and see their order, and information easily in one place. I look forwards to continuing my use with this app.

Majestic Grove
Stati Uniti
7 giorni di utilizzo dell’app
Froonze Limited ha risposto 8 giugno 2023

Thanks so much for your review! "design, simplicity, and the ability to access and see their order, and information easily in one place" is exactly what we are striving for

20 maggio 2023

Very happy about the app and also excellent service, replying quickly and solving any possible issue you might have.

LaFara Care
Spagna
2 giorni di utilizzo dell’app
Froonze Limited ha risposto 22 maggio 2023

Thank you so much for your review!

19 aprile 2023

Your app is great! Everything working fine and the support is always perfect! Thank you for everything

RNS | Official Store
Grecia
9 giorni di utilizzo dell’app
Froonze Limited ha risposto 19 aprile 2023

Thanks so much for your review!

6 aprile 2023

An excellent app, at first glance similar to others in its category, but when you take a closer look at the details, you see how much more powerful it is than others. Extraordinary support helped me in this. I have never had such treatment. I highly recommend it to anyone who wants a quality User Account with powerful tools.

planinski sirar
Croazia
8 giorni di utilizzo dell’app
Froonze Limited ha risposto 7 aprile 2023

Thank you so much for your review!

4 aprile 2023

GREAT SP FAR! THE CUSTOMER SERVICE IS REALLY GOOD!!!! RECOMMEND!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

OOAK Official
Canada
10 giorni di utilizzo dell’app
Froonze Limited ha risposto 4 aprile 2023

Thank you so much for your review!

31 marzo 2023

The app is easy to use and the customer support team is extremely fast to respond to my query and solve my issue within two eamils.
Would recommend them!

PawPrint Central
Regno Unito
4 giorni di utilizzo dell’app
Froonze Limited ha risposto 31 marzo 2023

Thanks so much for your review!

20 marzo 2023

Great app.

LinkLogic
Canada
14 giorni di utilizzo dell’app
Froonze Limited ha risposto 20 marzo 2023

Thank you for your review

1 marzo 2023

Great app, and helps teams who are promptly ready to make any bug fixes.

Get this app if you want a custom sign-up page and approval process for clients before buying from your store.

So We Rent
Stati Uniti
1 giorno di utilizzo dell’app
Froonze Limited ha risposto 1 marzo 2023

Thank you so much for your review! We are so happy to know you liked our new feature - customer approval

24 febbraio 2023

I use this add on since a few weeks and I am very happy with it. The support is very useful and are happy to help. I already tested most of the other Customer Account add ons. But I am definitely staying with this one. It is by far the best and offers customization via the support.

Pawdorra
Germania
11 giorni di utilizzo dell’app
Froonze Limited ha risposto 25 febbraio 2023

Thank you so much for your review! We are so happy to hear you preferred our app among all the customer account apps.

29 gennaio 2023

Great app
The free plan for the first 1000 customers is a good idea for a startup website, they help us to use a fantastic app to grow.
no need to pay a monthly fee when you are still building your idea.
Also, they have good support, they help me to install the app and they fixed some issues I faced.
Thank you very much for the team.

Khan Alameer
Giordania
11 giorni di utilizzo dell’app
Froonze Limited ha risposto 29 gennaio 2023

Thanks so much for your review! We are happy to support young companies and grow together!

27 gennaio 2023

Just perfect. Gone above and beyond to build our account page exactly as we need, and all within a day or two. Would highly recommend above all other apps we tried.

Score Draw
Regno Unito
10 giorni di utilizzo dell’app
Froonze Limited ha risposto 27 gennaio 2023

Thanks so much for your review! Let us know know if you need anything else

15 gennaio 2023

Javi and Max are the most helpful support people. I thought that I had a unique use case for Customer Accounts Concierge and didn't think I could use them. After downloading the app and testing things out, this app would be perfect if I could tweak a few things. I messaged support and not only did they respond quickly, they even found a solution to make my project more efficient/save me a lot of time. They taught me a lot about Meta fields and their use case. That completely blew me away on how customizable Customer Accounts Concierge can be. Javi and Max taught me a few lines of code/script and actually cared to. One of the best apps on the app store and I thank you all for being amazing.

Polymathing iO
Stati Uniti
7 mesi di utilizzo dell’app
Froonze Limited ha risposto 15 gennaio 2023

Thank you so much for your review! Happy we could find a custom solution for your use case.

11 gennaio 2023

I've been using this app for a few months now and so far it's been great. support is very helpful and knowledgeable as well. Thank you :)

Apparelee
Stati Uniti
4 mesi di utilizzo dell’app
Froonze Limited ha risposto 11 gennaio 2023

Thank you so much for your review!

Data modifica: 6 gennaio 2023

Consiglio vivamente ottima app ❤️❤️❤️❤️❤️❤️❤️❤️Funziona benissimo perfetto stupendo

boutique29
Italia
6 mesi di utilizzo dell’app
Froonze Limited ha risposto 5 luglio 2022

Grazie mille!
P.S. We use Google translate to support merchants who write to us in a language we don't know :)

Data modifica: 30 dicembre 2022

Edit: Resolved an issue with displaying an error page when refreshing the page caused by a theme conflict within hours. Coming back to say that the app is amazing, their people are very dedicated, congratulations, it surprised me!

Fanavance Shop
Brasile
Circa 9 ore di utilizzo dell’app
30 dicembre 2022

The customer system is amazing. Just be patient to set it up. Gradually, everything becomes consistent with your site.
The support is perfect, very fast and efficient.

I recommend Shopify to everyone.

Rabbitec
Brasile
4 mesi di utilizzo dell’app
22 dicembre 2022

Great app and Customer service was patient and resolved my issue quickly (almost immediately)! very helpful !

eagleeye_shop
Taiwan
6 giorni di utilizzo dell’app
Froonze Limited ha risposto 22 dicembre 2022

Thank you so much for your review! Let us know if you need anything else

21 dicembre 2022

Amazing App, Supports a lot of plugins and really helps improve your store! Definetly recommend it to others

Xonarous Emporium
Paesi Bassi
Circa 2 ore di utilizzo dell’app
Froonze Limited ha risposto 21 dicembre 2022

Thank you so much for your review! We designed our plugin system to be very flexible so that merchants can get the most value for their money.

14 dicembre 2022

amazing app, very good account layout, i would 100% recommend download it. If you want to improve your store. this is the app you want.

Resplendid Skincare
Canada
Circa un mese di utilizzo dell’app
Froonze Limited ha risposto 14 dicembre 2022

Thank you so much for your review!

4 dicembre 2022

doesn't work for me. it seems that they only want good reviews. Sorry about that. I want to create customer accounts. After that maybe this app will be of some value to me.

buyerworks
Nuova Zelanda
12 giorni di utilizzo dell’app
Froonze Limited ha risposto 5 dicembre 2022

We apologize for your bad experience. We've tried our best to explain how our app and generally Shopify work over email. We understand Shopify and its app ecosystem may be a bit confusing for people who have never used anything like this before. We are happy to have a video call with you to explain how things work. We just sent you an email. Hope you can reply so that we can organize the call

27 novembre 2022

This is great. I use to do a lot of beautiful things in the customer section. The support is fantastic!

vreaucostum
Romania
14 giorni di utilizzo dell’app
Froonze Limited ha risposto 27 novembre 2022

Thanks so much for your review! Your new account page looks beautiful and functional indeed :)

18 novembre 2022

Es ist eine sehr gute und hilfreiche App. Support ist übertrieben nett und hilfsbereit. Insgesamt würde ich die App ein A+ geben

Blessed Island
Germania
2 mesi di utilizzo dell’app
Froonze Limited ha risposto 18 novembre 2022

Thank you so much for your review! Happy to hear we deserve A+

15 novembre 2022

this's super fishy app, i can't even remove it from shopify APPs
it requires customers to login to make a purchase and that will make them leave your store

CaseBlox
Stati Uniti
8 minuti di utilizzo dell’app
Froonze Limited ha risposto 15 novembre 2022

We sincerely apologize for the inconvenience you experienced. There must have been a misunderstanding regarding the use of the app. There are 2 claims in the review. Let me address them one by one.

_____________________________________________________________________

"I can't even remove it from Shopify APPs."
---> Our app can be uninstalled like any other app in the Shopify merchant dashboard. Furthermore, thanks to Shopify theme app extension framework that we are using, the app doesn't leave any leftover code. So, once the app is uninstalled none of the assets are loaded anymore.
______________________________________________________________________

"it requires customers to login to make a purchase and that will make them leave your store"
---> Our app does not require customers to login to make a purchase. We only require merchants to enable accounts because that's the main purpose of the app - improve customer account page. Enabling accounts does not mean customers HAVE TO create accounts. They can still make purchases without creating an account. There is another option in the Shopify settings to REQUIRE accounts, but we don't ask merchants to enable it.
______________________________________________________________________

Having said that, we understand we should have been more clear about this in the app. So, we apologize for that and hope you can give our app another try..

26 ottobre 2022

Awesome customer service. Getting started is super easy. I love how well-written the documentation is. The custom pages are nice - I was able to create metafields for my customers and have them display extra information about customers on pages I created in their account login. I also find this app to be special in how tiered-out its pricing is. You only pay for what you need. Highly recommend.

Ways to Forget Plastic
Stati Uniti
3 giorni di utilizzo dell’app
Froonze Limited ha risposto 26 ottobre 2022

Thank you so much for your review! We are happy you found our technical documentation helpful. Custom pages can be quite a powerful tool in spite of their seeming simplicity.

25 ottobre 2022

Very useful app and their support team is incredibly helpful. Definitely recommend! The responded very fast and solved my situation with ease.

Good Stems
Stati Uniti
5 mesi di utilizzo dell’app
Froonze Limited ha risposto 25 ottobre 2022

Thanks so much for your review! Let us know if you need anything else

18 ottobre 2022

Completely revamped the default, boring account section of the Dawn theme. Done little customization as per my requirements as well. Highly recommended.

ChickenWay
India
3 giorni di utilizzo dell’app
Froonze Limited ha risposto 18 ottobre 2022

Thanks so much for your review! We are always here for you if you need more help.

12 ottobre 2022

Great App for wholesale / B2B sellers since Customers can get an in-depth view in their recent orders and can download their receipts directly on the homepage thanks to the order-printer integration!

Buongiusti
Germania
8 giorni di utilizzo dell’app
Froonze Limited ha risposto 12 ottobre 2022

Thank you so much for your review! So happy to hear our app brings value to B2B shops

23 agosto 2022

This app is amazing. It provides different account functions for you to install and customize. The customers service is nice and responsive, helping me have a better customer page.

FurryPal
RAS di Hong Kong
Circa un mese di utilizzo dell’app
Froonze Limited ha risposto 23 agosto 2022

Thank you so much for your review! Glad we could help you customize the widgets to your liking.

18 agosto 2022

Nice app that makes client account more appealing with lots of functionalities. Reasonably priced as you only pay for the options you need. Clear setup instructions. Glad to have found it.

Phi Boutique
Emirati Arabi Uniti
5 giorni di utilizzo dell’app
Froonze Limited ha risposto 18 agosto 2022

Thank you so much for your review and specifically emphasizing our plugin system - you only pay for what you use.

15 agosto 2022

Absolute TOP App! Kann Sie nur jedem weiterempfehlen der auf der Suche nach einer Account, Wishlist usw. App ist die tatsächlich auch funktioniert. Super Service auch vom Kundensupport. Anpassungen sind kein Problem.

BRAVN
Germania
4 giorni di utilizzo dell’app
Froonze Limited ha risposto 15 agosto 2022

Thank you very much for your review and specifically emphasizing our Wishlist plugin :)

Data modifica: 1 agosto 2022

So far, not a single problem or bug with this app.
I emailed the customer service because of translation troubles, they were quick to respond, but we resolved the issue before they could answer. It was a simple mistake from our side.
Due to its overall clean design, ease of use, integrations and price, we have to give it a solid 5 Stars.
We recommende this App. Edit:
Our shop uses 4 languages, soon 5, and the App has no problem handling the translations.
We noticed that when logging in, the Dashboard took a bit to load and showed the standard client dashboard for (a fraction of) a second. Our template caused the 'issue'. Max resolved it in less than 10 minutes. 5* Service!

Mr Animo
Lussemburgo
7 giorni di utilizzo dell’app
Froonze Limited ha risposto 1 agosto 2022

Thank you so much for your review! Glad you could utilize our translations. We allow merchants to translate and customize our widgets to any number of languages supported by Shopify.