Customer Accounts Concierge

Customer Accounts Concierge

レビュー (252)

総合評価
4.9
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2023年6月6日

Great app, works perfectly with our shop. The support team is absolutely brilliant. I asked them if it's possible to have a little customised tweak that was not part of the app originally and the team just jumped on it and delivered immediately. It's little but it's the little things that make the user experience better overall. Very pleased with the app and the team.

Ciao Deli
イギリス
アプリの使用期間:1日
Froonze Limitedが返信しました 2023年6月6日

Thanks so much for your review!

2023年5月26日

Great app. It fully met our requests and works very well. I strongly recommend. Also, when we asked for support, they responded very quickly and this made us very happy. Thanks.

evmodacomtr
トルコ
アプリの使用期間:1日
Froonze Limitedが返信しました 2023年5月26日

Thanks so much for your review! Happy merchants is what we strive for :)

2022年9月24日

The app works well for my needs to customise my account pages and the support staff are very responsive to the issues I encounter.
To be updated on 24 September 2022

Ocoopa
中華人民共和国香港特別行政区
アプリの使用期間:1日
Froonze Limitedが返信しました 2022年9月30日

Thank you so much for your review!

2023年2月26日

Estoy muy feliz con esta aplicación, lo instalé en mi sitio y me di cuenta que mi template tenía un error con los campos que se despliegan, me contacte con el soporte y les comente el problema, ellos en muy poco tiempo resolvieron el problema con un fix en su plataforma y ahora me funciona perfecto! Destaco la proactividad del soporte técnico y la rápida solución!
Evaluando la APP es bastante limpia, minimalista y de carga rápida, probé varios customer user/account y el tiempo de carga es notorio, carga de forma inmediata, es sencillo de ocupar para el usuario y tiene una gran cantidad de APPS compatibles para ampliar su uso, estoy muy contento con el servicio y la app, muchisimas gracias!
https://tableromagico.cl/

Tablero Magico
チリ
アプリの使用期間:約18時間
Froonze Limitedが返信しました 2023年2月26日

¡Muchas gracias por tu reseña!

2023年3月10日

App does exactly what we are after and the support network is very fast to respond to any teething issues. Would recommend.

Vintage Wholesale UK
イギリス
アプリの使用期間:約17時間
Froonze Limitedが返信しました 2023年3月10日

Thanks so much for your review!

2022年1月17日

Awesome app, great customer support. I hope it remains free. Also, awaiting the new updates! I recommend.

Sexikinis Swim
アメリカ合衆国
アプリの使用期間:約11時間
Froonze Limitedが返信しました 2022年1月26日

Thank you so much!

2022年12月4日

doesn't work for me. it seems that they only want good reviews. Sorry about that. I want to create customer accounts. After that maybe this app will be of some value to me.

buyerworks
ニュージーランド
アプリの使用期間:12日
Froonze Limitedが返信しました 2022年12月5日

We apologize for your bad experience. We've tried our best to explain how our app and generally Shopify work over email. We understand Shopify and its app ecosystem may be a bit confusing for people who have never used anything like this before. We are happy to have a video call with you to explain how things work. We just sent you an email. Hope you can reply so that we can organize the call

2022年12月7日

Fantastic Add-on to my website which was necessary to my email marketing. Now clients could enlist themselves as a family member.
The App provides easily built custom forms to gather necessary information. Support was immediate, savvy, considerate and patient in helping me understand areas where I lacked the skill to manipulate the App configuration. Fantastic App with affordable Add-ons.

Tailor On The Road
オーストラリア
アプリの使用期間:約7時間
Froonze Limitedが返信しました 2022年12月7日

Thank you so much for your review! Glad we could help you set everything up. Also, we are very happy you found our new "Custom Forms" plugin useful

2022年4月8日

WOW. Amazing app, it's free and works perfectly on 2.0 site and took seconds to set up. Thank you so much. Best wishes

Golden Greens Organic Ltd
イギリス
アプリの使用期間:19分
Froonze Limitedが返信しました 2022年4月8日

Thank you so much for your review! And yes, we are using new Shopify theme app extension framework(themes 2.0) to make widget installation easy. It also means you will not have any leftover code if you decide to uninstall the app.

2022年11月15日

this's super fishy app, i can't even remove it from shopify APPs
it requires customers to login to make a purchase and that will make them leave your store

CaseBlox
アメリカ合衆国
アプリの使用期間:16分
Froonze Limitedが返信しました 2022年11月15日

We sincerely apologize for the inconvenience you experienced. There must have been a misunderstanding regarding the use of the app. There are 2 claims in the review. Let me address them one by one.

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"I can't even remove it from Shopify APPs."
---> Our app can be uninstalled like any other app in the Shopify merchant dashboard. Furthermore, thanks to Shopify theme app extension framework that we are using, the app doesn't leave any leftover code. So, once the app is uninstalled none of the assets are loaded anymore.
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"it requires customers to login to make a purchase and that will make them leave your store"
---> Our app does not require customers to login to make a purchase. We only require merchants to enable accounts because that's the main purpose of the app - improve customer account page. Enabling accounts does not mean customers HAVE TO create accounts. They can still make purchases without creating an account. There is another option in the Shopify settings to REQUIRE accounts, but we don't ask merchants to enable it.
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Having said that, we understand we should have been more clear about this in the app. So, we apologize for that and hope you can give our app another try..