Algemene beoordeling
5
Cijfers per recensieniveau
  • 99% recensies zijn 5 sterren
  • 0% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
Bewerkt 5 mei 2022

App excelente.
Cumple con nuestra necesidades a la perfección.
el equipo de soporte excepcional. Rápidos y profesionales.

Flashmarket online
Spanje
7 maanden gebruiken de app
Froonze Limited heeft geantwoord 30 maart 2022

Thank you so much for your review! We try to help every merchant as fast as possible.

15 januari 2023

Javi and Max are the most helpful support people. I thought that I had a unique use case for Customer Accounts Concierge and didn't think I could use them. After downloading the app and testing things out, this app would be perfect if I could tweak a few things. I messaged support and not only did they respond quickly, they even found a solution to make my project more efficient/save me a lot of time. They taught me a lot about Meta fields and their use case. That completely blew me away on how customizable Customer Accounts Concierge can be. Javi and Max taught me a few lines of code/script and actually cared to. One of the best apps on the app store and I thank you all for being amazing.

Polymathing iO
Verenigde Staten
7 maanden gebruiken de app
Froonze Limited heeft geantwoord 15 januari 2023

Thank you so much for your review! Happy we could find a custom solution for your use case.

26 juli 2022

I love the way this app has designed the customer accounts page. The navigation is user-friendly and they have incorporated a track shipment button that is easy for customers to access. In addition, they have multiple integrations with other apps, wishlist options and social media login plugins. I inquired about moving a box on the account homepage, and Max was very accommodating and quick to reply. Great customer service, highly recommend!

Everlasting Two22
Verenigde Staten
7 maanden gebruiken de app
Froonze Limited heeft geantwoord 27 juli 2022

Thanks so much for your review! The "track shipment" button is a new addition to our widget and we are happy we already got positive feedback from you!

1 januari 2024

Appears cheaper than other apps but the costs are merely stacked inside as 'options' . This is fine but please make it more obvious to a first-time user.

Quarantunes
Canada
18 minuten gebruiken de app
Froonze Limited heeft geantwoord 2 januari 2024

We are very sorry you felt this way about our pricing.
Hiding prices is not our intention at all. We openly state in the app description that the plugin prices are not included in the main charge and provide a link to the full pricing page.

We made our plugin system the way it is to make it more flexible to the merchants. Merchants can activate the plugins they need and pay only for them. Most merchants using our plugins actually can save a lot of money compared to using similar standalone apps.

This is true especially for the Loyalty plugin. Compare our simple pricing for the Loyalty plugin with the standalone apps and you can see that you can save a lot of money using our plugin. Our Loyalty plugin is mostly based on the monthly orders count and the maximum price is 60USD, while most other apps force you to upgrade for every small feature and the maximum price is in hundreds.

I hope you can reconsider and install our app again. We are 100% sure our app will bring value to your store in the long run just like it did for thousands of stores already.

22 november 2023

für mich das wichtigste, Schneller Support !

all4Festival
Duitsland
3 dagen gebruiken de app
Froonze Limited heeft geantwoord 23 november 2023

Vielen Dank für Ihre Bewertung!

30 september 2022

Great app and support for this app. They answer pretty much instantly and are super friendly. Also, the app is very easy to use and configure, and most important thing, it's translatable natively. Recommended

Bottle of Italy
Italië
7 maanden gebruiken de app
Froonze Limited heeft geantwoord 30 september 2022

Thank you so much for your review! Glad you liked our translation functionality. Our widget is translatable to any language supported by Shopify.

7 juni 2022

First of all, the Support team is doing wonders and quick resolutions for all the queries and requests.
Simple to Setup, now our customer account page is with all the features a customer wants. Thanks guys.

Renee
India
7 maanden gebruiken de app
Froonze Limited heeft geantwoord 8 juni 2022

Thank you so much for your review! Glad we could help you out with the customizations.

3 maart 2022

Fast, reliable e incredible support. On the path for the success, congratulations, is now our official account app

Visto.bio
Brazilië
7 maanden gebruiken de app
Froonze Limited heeft geantwoord 3 maart 2022

Thank you so much for your review and kind words!

Bewerkt 23 februari 2023

After I installed the app I immediately noticed the very good design and layout of the customers account page. Lots of functionality. Compatible with Multi languages like our store: everything translated in 20 languages (but this was a fair amount of work because you need to fill in the translations yourself in the relevant fields. Having said that: it all works flawlessly! Initially there was an issue with Social logins because we have multiple domains linked to our shopify account but this was sorted in less then a week. The only minus point is that for every functionality to become active, you need to pay extra, so therefore this app might end up not very cheap, but the charges are made very clear upfront and are not hidden: you can choose what you want to use and what not, therefore you control yourself your budget.

Barista och Espresso
Zweden
6 maanden gebruiken de app
Froonze Limited heeft geantwoord 25 februari 2023

Thank you so much for your detailed review! Regarding our plugin system, our intention was to make the system flexible for the merchants. For example merchants can activate and pay for our social login plugin, but if not satisfied, they can also use another app.
We will also take you translations comment into consideration and will make default translations for the most popular languages so that merchants won't have to spend too much time translating the app.

30 december 2022

The customer system is amazing. Just be patient to set it up. Gradually, everything becomes consistent with your site.
The support is perfect, very fast and efficient.

I recommend Shopify to everyone.

Rabbitec
Brazilië
6 maanden gebruiken de app