Customer Accounts Concierge

Customer Accounts Concierge

Recensies (255)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 0% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
11 oktober 2024

Great Support

CENE
India
2 dagen gebruiken de app
Froonze Limited heeft geantwoord 12 oktober 2024

Thanks for your review!

22 mei 2024

Amazing app. Make your store look really professional. Love it. The team is simply the best, they customized my store to my needs. Highly Recommended. A+++

JDStore Fashion
Mauritius
Meer dan een jaar gebruiken de app
Froonze Limited heeft geantwoord 23 mei 2024

Thanks so much for your review! We are happy to hear our app made your store look more professional!

21 juni 2024

Great app overall, customer support as been great!

VIDEO EDITOR STUDIO
Frankrijk
Bijna 2 jaar gebruiken de app
Froonze Limited heeft geantwoord 22 juni 2024

Thanks so much for your review!

8 juli 2024

Amazing support, quick to apply any changes and works flawlessly!

GOLF Partner KOREA
Zuid-Korea
14 dagen gebruiken de app
Froonze Limited heeft geantwoord 10 juli 2024

Thanks so much for you review!

25 juni 2024

"Customer Accounts Concierge" is an outstanding Shopify app that has significantly enhanced our store's functionality. The first thing that stands out is the app's stunning design. It's clear, intuitive, and visually appealing, making it a joy to use for both our team and our customers.

One of the best features is the extensive customization options. The settings are robust and allow us to tailor the app precisely to our needs. Whether it's modifying the user interface or tweaking backend processes, the flexibility is remarkable.

Another highlight is the exceptional customer support. The team behind "Customer Accounts Concierge" offers unique and personalized support via email. Their responses are prompt, detailed, and incredibly helpful, ensuring that any issues or questions are resolved swiftly.

Overall, "Customer Accounts Concierge" is a must-have for any Shopify store looking to improve customer account management. The combination of a beautiful interface, comprehensive customization options, and outstanding customer support makes it a top-notch choice. Highly recommended!

NOT FROM YOUR STREET
Duitsland
Ongeveer 23 uur gebruiken de app
Froonze Limited heeft geantwoord 26 juni 2024

Thanks so much for your awesome review! We are very happy to know your found our app useful.

27 augustus 2024

Super deceptive pricing. The pricing you see is just a "base" cost. When you log in to set it up, each additional piece cost extra per month. That was not clear when I looked at the initial pricing options.

Mint Discs
Verenigde Staten
2 minuten gebruiken de app
Froonze Limited heeft geantwoord 2 september 2024

Thank you for the review and sorry for the bad experience.

We mention in the pricing cards that plugin prices are not included. The space in the app store is very limited and we cannot make it clear enough.

Most customers like our pricing model - `pay for what you use`. We made it that way NOT to "deceive" our clients, but to help them. Not everyone needs all the features, so we made our pricing flexible so that it can satisfy everybody's needs.

You mentioned that you need to pay for "each additional piece". Each additional piece in the context of our app is not some tiny feature, but a big plugin comparable to standalone apps, such as Wishlist or Loyalty. So, putting them all in one base plan just does not make sense.

Our base plan includes a lot of useful features, such as the customer account widget, custom pages and links, reorder button, password management, improved order history, and more.

If you have any suggestion on how to improve this please let us know. We are more than happy to improve our app.

6 augustus 2024

Great customer support

MONT FRANCAIS
Verenigde Arabische Emiraten
10 dagen gebruiken de app
Froonze Limited heeft geantwoord 7 augustus 2024

Thanks so much for your review!

Bewerkt 9 maart 2024

I’ve used computers since mainframes in 1970. So to say I’ve experienced a few apps is an understatement. But I’d give this one 10-stars if it were allowed. Extremely well written -fast and not bloated. There’s a tiny learning curve to learn your way around the settings, but once that’s done it’s a piece of cake to modify, update, change settings, etc. And support? It just doesn’t get any better than this! If all apps were this well written and supported, our lives would be a LOT easier!

UPDATE: I just HAD to update my review when I gained experience with the “Custom Forms.” This functionality is a true game-changer. The ability to create custom registration, profile, and pages and custom fields within them to collect virtually any data you need is priceless. And the pricing overall is exceptionally fair - you pay only for those components you want at the levels you need.

PETCODE PAWS
Verenigde Staten
5 maanden gebruiken de app
Froonze Limited heeft geantwoord 7 maart 2024

Hearing such kind words from an experienced software user warms our hearts. We’re grateful for your support! Here’s to making lives easier, one well-crafted app at a time! 🙌

8 mei 2024

So far I am really liking the app. It has a lot of potential to make the user experience excellent. The customization capacity is quite high, although it is true that it will be charged separately for each integration and you may end up adding many integrations and the price will go up.
The support team is super attentive and willing to help at all times. Looking forward to implementing new things.

Kopi Krate
Spanje
19 dagen gebruiken de app
Froonze Limited heeft geantwoord 9 mei 2024

Thanks so much for your review!
Just to clarify, you need to pay more for each plugin, such as Loyalty Program, Wishlist, or Custom Forms. These plugins function as standalone apps.
Integrations with other apps have a flat monthly fee of $4 / month, no matter how many integrations you enable.

13 juni 2024

Recently installed the App and I have had great experience so far. Very prompt and efficient support team. Highly recommend it.

Aristella LLC
Verenigde Staten
20 dagen gebruiken de app
Froonze Limited heeft geantwoord 14 juni 2024

Thanks so much for your review!