Algemene beoordeling
5
Cijfers per recensieniveau
  • 99% recensies zijn 5 sterren
  • 0% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
Bewerkt 28 november 2023

I wanted to take a moment to express my appreciation for the outstanding support we received from your team regarding an issue with the Customer Accounts Concierge Shopify app.

We initially reached out with a concern about the wishlist icon reappearing in our cross-page promo section. The response from your team was not only prompt but also highly effective. The suggestion to use another selector to install the widget resolved the issue, and we are pleased with the quick turnaround.

GRACE KARIN
Hongkong SAR van China
10 maanden gebruiken de app
Froonze Limited heeft geantwoord 17 november 2023

Thank you so much for your review! We are so happy to know that you liked our customer support experience

28 december 2023

nice app, very impressive looks for your account page , very fast loading and on top of it great support from max !

Osomm
Singapore
1 dag gebruiken de app
Froonze Limited heeft geantwoord 29 december 2023

Thank you so much for your review and Happy New Year! :)

16 november 2023

The app can win medals for all the best achievements:
1) Best customer portal UX and design
2) Absolutely BEST ever support - the guys are so responsive, friendly and they are open to help with any requests, customisation if needed. They respond very quickly. Thank you so much!!!
3) Huge amount of integrations and new ways to improve your customer experience, high flexibility.
4) It's easy to set up and a pleasure to use!
Now we are eager to change our second store's app to Customer Account Concierge, the specific was that we need to support subscription and guys provided a choice of compatible subscription apps! Amazing!
Honestly, the best app I've found in this niche!

Java Coffee B2B
Polen
4 maanden gebruiken de app
Froonze Limited heeft geantwoord 17 november 2023

WOW! Thank you so much for such an amazing review! We are so happy to see such a satisfied customer!

10 november 2023

Max and his team are super helpful and very responsive. I use this app to improve the menu of options on the customer accounts page. It's been simple to implement and provides an elevated user experience.

TENNIS LADY
Verenigde Staten
6 maanden gebruiken de app
Froonze Limited heeft geantwoord 11 november 2023

Thank you so much for your review!

27 oktober 2023

Great Support & Very Professional

Saber Sales & Service
Verenigde Staten
8 maanden gebruiken de app
Froonze Limited heeft geantwoord 28 oktober 2023

Thanks so much for your review!

11 oktober 2023

Useful app and helpful support.

Mylla
Zweden
8 maanden gebruiken de app
Froonze Limited heeft geantwoord 13 oktober 2023

Thanks so much for your review!

17 november 2023

Exactly what I was looking for. A smooth customer portal that is also easy to integrate with other apps. Like subscription, and rewards.

Tiel Energy Group AB
Zweden
14 dagen gebruiken de app
Froonze Limited heeft geantwoord 18 november 2023

Thanks so much for your review!

30 oktober 2023

Well, first of all, thank you to the team for their quick response and intervention.
The app is very simple and straight forward, which I think suits our customer's profile overview. Highly recommended.

My Store
India
2 maanden gebruiken de app
Froonze Limited heeft geantwoord 31 oktober 2023

Thank you so much for your review!

15 november 2023

We are trying to reduce the amount of time we spend on managing customer account information, and had been looking for a way to help our customers better access their own passwords, addresses and specific information about their accounts. The Froonze team have been so responsive to our initial questions, and very helpful in implementing refinements to how the app displays information that is particular to our customers. The app itself is a fantastic addition to our store, and will help our customers to better manage their account details, so that they don’t have to wait for us to do it on their behalf. We love that this app can easily show specialized pages to customers with a certain tag, and how it works with metafields. Thanks so much for all your help, Max!

Susan Connor New York
Verenigde Staten
12 dagen gebruiken de app
Froonze Limited heeft geantwoord 16 november 2023

Thank you so much for your review! We are so happy we could help you optimize your customer account workflow.

27 september 2023

Well, first of all, thank you to the team for their quick response and intervention.
The app is very simple and straight forward, which I think suits our customer's profile overview. Highly recommended.

PlayerOne
Mauritius
8 maanden gebruiken de app
Froonze Limited heeft geantwoord 28 september 2023

Thanks so much for your review!