Appikon ‑ Back In Stock

I had an issue with upgrading my subscription but the team there helped me right away and I'm back up and running. Great app.

Amazing app, easy to setup and saves us on customer service inquiries when a product goes out of stock. Their customer service is very responsive and helpful. We highly recommend this app.

Some weeks ago, we switched from the Klaviyo Back in stock default flow solution to Restock Alerts, mainly because of the function to distinguish between stock locations (something that wasn't possible in Klaviyo and caused a lot of wrong Back in stock notifications).
It took us a few days to set everything up and move our current Back in stock notification list from Klaviyo to Restock Alerts without losing any of the queued customers. During the setup process, the customer support always replied super quickly which was very helpful in that phase. The live chat is a true gem. So far, everything works quite well. We appreciate the feature of manually deleting products (e.g. old generations) or unsent notifications (if sent out manually via Klaviyo). That way, we can keep our list of queued customers clean. One thing that could be improved from our point of view is that the whole system is based more on Product IDs and Variant IDs than on SKUs. Since our company mostly works with SKUs, we would love to be able to display the item's SKU in the list of sent/unsent notifications, for example.

App works well, fairly priced, good customer service. I don't find it to be the most aesthetically beautiful app (from a customer's perspective) but considering the cost it's very worth it. We've already made a few sales since installing it, and it reduces a large amount of admin work for us

I like the app it makes it helps us with managing our products that are going out of stock and coming back in stock.

So far, so good! We have only been using the app for a couple of weeks. We've had some issues with notifications not going through. Customer service has been very helpful and informative with any issues.

This is a very promising app with features we can really see as valuable in pre-customer engagement, selling and conversion of our limited edition, short run product range at STABLE of Ireland. It has taken a bit of time to optimize it but I am impressed at the support from the team behind it too.

The customer service so far is great! I was able to get a custom theme integration in minutes. The rep was also able to answer some questions I have and provide a video. I am only rating it 4 stars because I haven't had it on my store for long.

This app is really useful for my prelaunch products to gather information on what products and variants customers are interested in. Their customer support is fantastic! The only complaint is that a lot of features and customization are not available until you get the enterprise/premium plan.

The app works well and the team was very responsive to all of questions, including activating a feature that I asked about. However, the newsletter integration doesn't match what I need personally - it appears only a Mailchimp integration exists. It doesn't automatically sync up with my registered subscriber list in Shopify, or Klaviyo which is likely what I would use for email marketing going forward.