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Really nice support, quick answers nothing to complain.
We fixed a small problem really fast. I really recommend this app!
So far so good! Have only had the app a couple of weeks but it integrated automatically, seems really easy to use, and the support have been super helpful for a question I had. 5 stars!
Over the top customer service! Not only Sourabh fixed the glitch we were experiencing but looked into an area where we never noticed and offered help! *He changed the default country code for SMS notifications from USA to Hong Kong. Your app is the best solution for people like us who doesn't have the time and knowledge to fix IT issues. Thank you so much!
This app is very straightforward and simple to use, customize, and stay on top of. No gotchas! Easy to export your contacts to combine with other lists as needed. Highly recommend!
This is a really useful app with exceptional support. We have a lot of sizes that are sold out and have been loosing sales due to stock outs and having to manually notify customers when things are back in stock but only if they contacted us in the first place. The free version of this is great to allow you to test everything and the design is fully integrated with our custom built shopify theme without having pay for any additional coding. Really pleased we have added this. It's easy to customise and set up too and is definitely closing sales that would otherwise be lost. Thanks!
Customer Support was great, we downloaded the app and had notifications integrated with our custom theme and set up within minutes!
I am adding more stars as after inital review I was contacted immediately and issue was solved in most professional matter by Rishabh. Now just waiting for the feature of removing the button after successfully sending email and I can put 5 stars.
I actually like the app, but I am having a problem with pop up not fitting to my screen and therefore cannot see the link to close the popup link under the button. I have contacted the support via chat but reply has been "works for us with same resolution and browser". That is awesome news for you, but what if one of my clients sees it the way I do. They will get VERY frustrated as they cannot close the pop up and see if their email was successfully sent. So 2 stars for support!
Hi Tytti,
Thanks for your review. I am really sorry your support experience was not good. "Works for me" is not a solution and we will pass on this feedback to our support team. I will personally help you with your support request.
-RT
I used this app to give my customers a chance to be notified of new arrivals. Great customer service
Great customer service - they immediately helped with plugging in the "notify me when back" button under 5 mins of downloading the application.
Thank you for your review! We are happy that you experienced great customer service from our team. We appreciate your feedback and support.
I haven't had a chance to use the APP yet (website isn't LIVE yet) but so far the customer service is super helpful and fast! They were able to get the app working on my website within minutes :)