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It was a pleasure speaking with the staff at Appikon. They provided exceptional customer service. We've been looking for a user-friendly app that will allow us to set up back-in-stock notifications. We reviewed several, however, they were very difficult to set up. This app by far is the best in the market. We were so pleased that we added their pre-order app which is also amazing. We are very excited about our choice!
Update 2: Customer support is now completely ignoring the messages and unwilling to look into what caused our issues. This has made me look for another app. It is pretty good while it works but when it doesn't, good luck.
Update 1: App randomly stopped working for one month (not showing the sign up for restock button). We were not notified, hadn't made any changes to theme for months. We contacted support, and while the issue was resolved shortly, they are unwilling to investigate what caused this issue nor they are willing to give us 1 free month for which the app did not work as a compensation. Overall communication with support has been very subpar and disappointing.
ORIGINAL: One of the first apps I recommend to anyone with new Shopify store as it always pays for itself. The integration was perfect for our theme and it just works, looks great and offers also Facebook restock notifications which is awesome. The interface could a bit more simpler ar places but since it's an app that just does it's job in the background, it works amazingly.
Perfect, work great and good support :)
Abuzar was so helpful and so quick to respond and fix my issue within minutes. Love this app!
Fantastic, easy to use app. Customer service is great as well!
I already love this app! It's going to save me from losing customers who might have otherwise abandoned the idea of buying from my store. I also had lots of GREAT help from them in getting it set up properly. Thank you Abuzar from Appikon!
LOVE THIS APP-. support helpful, using this app now fpr several years and it is good for conversion. thank you!
Super fast and supportive help from Satendra when I was unable to embed app to my custom theme. Resolved in minutes and the app features are just what I need to notify customers of waitlist products. Thank you team!
A****
The customer service is as amazing as the app itself – prompt, friendly, and always ready to help you navigate the Back In Stock journey.
Great app and helpful support team! Has for sure driven more sales to our shop.