Appikon ‑ Back In Stock , 1 951 avaliações

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
Editado a 3 de janeiro de 2021

Integration was easy great customer support I look forward to seeing what this app will accomplish .

LoveJbyJulia
Estados Unidos
14 days usando a aplicação
4 de agosto de 2021

The app has some limitations. If the product is in stock at any location, even a non-shipping one, the email collection button will not appear. Great customer service though.

The Spice House
Estados Unidos
About 1 year usando a aplicação
1 de maio de 2021

As soon as I downloaded this app, the customer service team were live on chat with me and made sure that the app was properly intergrated. Super awesome guys!!!

The Raucous Jewellery
Nova Zelândia
14 days usando a aplicação
4 de agosto de 2021

Terrible app. Glitches and spamming customers on a mass scale. Customer service terrible when something goes wrong. Same issue twice with hundreds of spam notifications going out to people. Customers receiving 20 notifications for the same product at the same time even after they had bought it. The first time this happened it wiped out my notification allowance which I had to push to be reset. I was then told they had solved the issue only for the same thing to happen 2 weeks later. Has lost me customers who feel the brand is constantly spamming them. Nothing has been done to resolve the issue, and the customer team are terrible saying the issue didn't exist when I can see in the app sent items that they have sent out multiply notifications to customers at the same time for the same product. One customer received nearly 100 email notifications! I have now deleted the app and am looking for another provider as I can't deal with the level of customer complaints I am receiving from customers who asked to be notified, which is ruining my own brand standing with customers. Avoid this app.

Orwell + Austen
Reino Unido
About 1 year usando a aplicação
5 de novembro de 2019

It's a most feature-rich back in stock app out there. They have features which are not available on any other apps and their pricing is very competitive.

back-4-more
Estados Unidos
14 days usando a aplicação
Questão respondida por Appikon Software Pvt Ltd 5 de novembro de 2019

Thanks for sharing your feedback. Back in stock team is always here to assist you for any difficulty. Let us know for any support

16 de março de 2021

Fantastic live customer service, great step by step introduction. Immediate response on live chat and totally solutions driven. Really happy with this level of customer service.

JPRESS DEV
Estados Unidos
14 days usando a aplicação
12 de outubro de 2021

Works as it should and fast support in the middle of the night. Great way to not lose customers to sold out products

Mistore.se
Suécia
13 days usando a aplicação
26 de abril de 2021

Honestly, it is a little too soon for me to judge this app, but my first impression is really good. Everything was easy to set up and the staff was very friendly and helped me adjust the details. I have had one product come back in stock since I began using the app, and I can tell that two potential customers were notified, but they have not yet made a purchase. I am excited to see how well the app works when the numbers go up, and in the meanwhile, I am very happy that there is a free version to get started on.

Strik med Henni - shop
Dinamarca
13 days usando a aplicação
11 de junho de 2020

We've just started using this and it's been brilliant as it helps to understand what customers want to come back into stock, so far so good! A*

Milo Candles
Reino Unido
13 days usando a aplicação
14 de fevereiro de 2022

We love this great customer service. They have great agent with fast reply by the agents. Easy to use as well,

Believe Supplements
Canadá
13 days usando a aplicação
Questão respondida por Appikon Software Pvt Ltd 14 de fevereiro de 2022

Thank you so much for your kind review. That motivates us to work harder for our valuable customers.

-Abuzar Khan