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DO NOT USE THIS BACK IN STOCK APP. Use any of the other million back in stock apps out there.
This one misfires for us all the time, sending out "In Stock" notifications when none are actually in stock.
This sends hundreds of emails/sms out, just for people to see it's still out of stock. Which means I lose all those potential sales.
CHOOSE LITERALLY ANY OTHER APP.
TERRIBLE EXPERIENCE - DO NOT RECOMMEND. This app malfunctions constantly. During two key product launches for my ecom site, this app malfunctioned, negatively impacted on my launch and causeING myself and my team immense stress. On launch night 1, the automated "notification" button stopped working, when we added products for the launch into stock. So at launch time, the wait list that we had ...
We are going through an extensive ADA (Americans with Disabilities Act) compliance update to our Shopify site and this is the only app that has not been helpful or had any resolutions or capabilities to bring the App and it's functionality when integrated, to comply with the American Web Content Accessibility Guidelines (WCAG); Americans with Disabilities Act (ADA)
Appikon has decided to close down this app, with no support for exporting any data. They have also not preemptively notified customers that they are shutting down. Only when I reached out to their support about some issues we found they told us about their plans to shut down. Do not use this app.
We are glad the app is working great for you. We are here to help you. We can't wait to see how your sales grow with the help of the app.
Attention aux facturations abusives !
Nous utilisons cette application depuis un certain temps et plus de 3 000 dollars nous ont été facturés à tort principalement pour des SMS soi-disant envoyés, alors que :
1. Nous n'avons JAMAIS dépassé les limites d’envois affichées sur l’application
2. En janvier 2025, l’équipe nous a assuré par écrit que les SMS étaient désactivés pour notre compte.
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Update 2: Customer support is now completely ignoring the messages and unwilling to look into what caused our issues. This has made me look for another app. It is pretty good while it works but when it doesn't, good luck.
Update 1: App randomly stopped working for one month (not showing the sign up for restock button). We were not notified, hadn't made any changes to theme for months. We ...
This app worked well for a couple of years for us, but it stopped working right before we had a big product launch and cost us a lot of sales. I tried to upgrade our subscription since we had collected a large number of out of stock notifications and kept getting a "server error message". And just like you'll see in the other 1 star reviews, when it stops working good luck getting any help from ...
The app is good when it works, it's been over a month and my issue is still not fixed after been assured it was going to be fixed. The communication from this company is woeful, I have to constantly chase them up and still no update. Look at other 1 star reviews to see similar issues. Off to Shopify to put in a complaint.
Their app glitches ALL THE TIME! Notifications do NOT go out automatically or when you manually push them. Their customer service is horrible! They don't help at all. They drag open tickets on and on for weeks with no solutions to the problems with their app. Do NOT recommend using this app at all. Unfortunately they now have a bank of restock notifications for our store that we will lose if we ...
This app worked for a while but recently stopped working. Our texts do NOT get sent during restocks. Customer support chat says that it will be about less than 3 minutes to get a response. Hours go by then they will message you in the middle of the night and not resolve the issue. This is the second business day I have requested help and still have not gotten help. Multiple times now they have ...