Customer.guru Net Promoter NPS

Best app to view customer satisfaction for different streams

Love the simplicity of the survey email. Just installed this, but it's awesome they have a free plan. Thanks!

couldn't able to download customer list

TOP DU TOP SA PERMET DE SAVOIR CES PRODUIT

So at first I thought this was just another customer service channel. Turns out it's not about how you get data in, it's about what you can do with the data once it's in the system.

We are still very small (under 100 customers). We did get about a 10% feedback rate. What was nice was that when I ran the app I did get responses from my happy customers, which was a nice thing because we got a couple of new reviews for the site. At this point, it's not financially worthwhile to upgrade to the paid version but I would definitely consider it when the site is making enough to justify it! One thing I will say is that I had a technical request and it was resolved relatively quickly. So, thank you, Juraj.

Exellent service and very user friendly!

Amazing and simple tool! Will be a huge help fine tuning our store going forward!

OK, i honestly did not belive that this was important for my site. I already had Product reviews and a Norwegian pricerunner site. However i learned that my clients reply to this simple form alot more then other review types. It's a quick and effective way for me to track how happy my clients are, and to catch trends both in products, quality and customer sattisfaction.

Not worth it for the price, not by a mile. They also don't let you post reviews that aren't positive, tried to post several times and now I'm actually having to be careful with my not positive wording to be able to review.