Customer.guru Net Promoter NPS
Galerie propagovaných obrázků
O této aplikaci
Uvedena
31. srpen 2016
Jazyky
angličtina
Tato aplikace není přeložena do jazyka čeština
Kategorie
Analytika zákazníka , Recenze produktůFunguje s:
zapier, slack, google analytics, facebook ads, desk, zendeskTrack segmented customer satisfaction with Net Promoter Score-based surveys
See how your customers are satisfied depending on the product they ordered, date of their first purchase (Christmas? Black Friday?), number of orders they placed with you, their geographic location and others. Discover trends in your customers' opinions.
- Installation takes 30 seconds
- Radically more survey responses thanks to smart follow-ups
- Embed testimonials and reviews
Cena
Free
Zdarma
- survey up-to 5 users per month
Hobbyist
$50 / měsíc
- survey up-to 1,000 users per month
Small Business
$150 / měsíc
- survey up-to 5,000 users per month
Advanced
$250 / měsíc
- survey up-to 10,000 users per month
- designed for Shopify PLUS
Free
Zdarma
- survey up-to 5 users per month
Hobbyist
$50 / měsíc
- survey up-to 1,000 users per month
Small Business
$150 / měsíc
- survey up-to 5,000 users per month
Advanced
$250 / měsíc
- survey up-to 10,000 users per month
- designed for Shopify PLUS
Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní. Zobrazit všechny cenové možnosti
Počet recenzí: 195
Absolutely horrendous customer support; I have tried to reach them since April 2023 to help me troubleshoot (hello@customer.guru). None of my reviews show up on the testimonials page. Not sure if it is a code problem or something else (I've copied/pasted their exact custom code for my store). Originally, individual NPS reviews showed up fine, and after some time they stopped displaying.
Given the absolute lack of support, there is no way I would sign up to any of their plans and cannot recommend using them.
I'm hopeful they will be able to help, and I'm willing to update this review when the time comes; until then, it is zero stars.
Great App for NPS! Recommend for Sure. Easy install and working. Little expensive tool, but necessary...
This app is great.
I like the fact that it is simple to use and I can have my reviews on my website. I really enjoy receiving feedback from my customers.
Once you set it up you don’t have to worry about it.
We love hearing customer reviews, good or bad, so collecting feedback via this app helps us to become a better company.
A lot of our orders are bespoke which can take upto 28 days to fulfil, so it would be nice if we could change the scheduling of the automated emails to better fit our style of business.
So far it is very easy to use. VM of the website is better ands resulted in a better user interface for us
O této aplikaci
Uvedena
31. srpen 2016
Jazyky
angličtina
Tato aplikace není přeložena do jazyka čeština
Kategorie
Analytika zákazníka , Recenze produktůFunguje s:
zapier, slack, google analytics, facebook ads, desk, zendeskVytvořeno partnerem Customer.guru
Informace o partnerovi Customer.guru
Průměrné hodnocení: 4,5
Počet roků zkušeností s vývojem aplikací pro Shopify App Store: 7
Sepapaja 6, Tallinn, 15551, EE
Podpora
Poslat zprávu+420731787936
hello@customer.guru
Tento vývojář nenabízí přímou podporu v jazyce Čeština.
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