BOLD Custom Pricing: Wholesale

I used bold custom pricing and very disappointed. It does not work at all with automatic install and with manual install have been waiting for 2 business days still nothing.
It was only working on cart and when we open checkout, all the discounts are gone so pretty much makes this app useless.
they dont event reply to email in 48 hours. Better of getting some other product that can provide better support

I think I would def let my friends know about it. It's an easy way to put your customers into different pricing categories.

Been using Bold apps for years on various websites. Daniel and the whole team at tech support is awesome for any small issues that pop up. Great apps all around!

Very Easy to set up took me 10 min, Highly recommended and exactly what I was looking for.

Wow, what a let down. First off I want to say the COMPANY Owner is very quick to respond and is as helpful as he can be. however you are only as strong as your support and design team. For this they are horrible. Back when I was coming from daily deals to their product deals, I was let down to see they werent as strong as something that was created by a one man team. Kinda bad isnt it? Especially as big as this company with shopify is. Well to them it wasnt a big deal and this "was getting worked on" and wasnt a priority.

I probably should have stopped right there. I figured id give this one a shot to see how good their customer pricing option is. LOL, wel lwhen you create a customer group IT ADDS more options TO the items. I have never seen another wholesale option do this. So the inventory is never going to be accurate as it takes from a NA option. What??? Did I miss something? Yeah uninstalled and went right back to just issues discount codes to wholesale customers. Save yourself the headache and go somewhere else. They did install it quick which is why I am keeping a star.

I have to say that even though I ultimately could not afford the cost due to all the other necessary apps I had to install on my website, the support team via email were fantastic. They are quite an intelligent crew but I have to say the only thing that saved me from pulling my hair out when it came to set up were their You Tube videos. They did a great job by giving you instructions step by step. I would have given them a 5 star, but as I said, I just could not afford the monthly due to budget constraints.

I wanted to use this app in combination with Recharge recurring billing software - but unfortunately it doesn't work.

This would only have been a 1 star reduction (or no review at all as I have only limited experience with the app, and it doesn't explicitly say anywhere it will be compatible with Recharge) except for the awful experience with uninstalling.

I tried to use their internal uninstall tool, which seemed to work - apart from the fact it broke every price in my store (each throwing missing liquid file exceptions). Luckily the site isn't currently live, so I reinstalled and then uninstalled via the Shopify app dashboard. This though doesn't remove any of the files/products the app has created in your system leaving you with unwanted clutter.

Essentially it seems once you install, you cant get rid of the files this app adds without breaking your store.

Support is a joke. I can code better than these guys and they take forever....never trusting BOLD again

Worst App. It will mess your entire product structure. It creates duplicate variants for all your products and this remains with shopify and bold team cannot undo this. I have been asked to manually delete these variants.

DONOT install this app.

Thanks a lot to Joao from the customer support for his help and time!!
He gave me the missing information I was looking for.
I will continue on this app.