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I paid for the install and it was installed properly however all the wholesale pricing showed up on my rich pins on Pinterest and Facebook, Before I could catch it, several customers order from the wholesale price. I contacted Bold and their solution was to make duplicate products of my entire store (not doing that). 90% of my traffic comes from Pinterest so I need an app that is Pinterest friendly. Not happy at all for a program that would cost me $300.00 per year.
With all Bold Apps you must really look close at possible issues. Bugs hurt your site and customer experience. You MUST get ALL code removed. They tell you you can just uninstall but issues remain. We have asked twice to have all liquid code removed and both times they said they did. In changing themes wholesale default pricing now shows up. It is crazy. Before registration button was gone with the loyalty app. Don't walk, run from this company. Bad software.
Cody was very helpful. The concerns I had were solved very promptly by Cody. I haven't used the app yet but cody was very helpful. Guri too
Wrong - They forced me to say this and never even helped me in the end.
Hi there - thank you for taking the time to leave us this feedback.
We're very sorry to hear you were not satisfied with our service! As of this morning, the installation of Custom Pricing has been completed - we're very sorry it took longer than usual. Sometimes, other apps will conflict with our apps' ability to work properly, and it takes some extra time for our support team to make things work properly due to the conflicts.
We're happy to share that the app is up and running on your store now, as Cody has mentioned in an email. Should you prefer to discuss this over the phone, Guri is more than happy to give you a call.
Please let us know what you'd like to do! We'd really like to rectify things with you, and are again very sorry about any trouble this has caused for you.
I've been looking for a wholesale app for awhile. Made the mistakes of not turning off groups that created a nightmare so I had to uninstall the app and vix all variants it created.
Well while looking for another app made the mistake of reinstalling this one again. Charged me $50 and didn't understand why till I realized it was the same app I tried the previous week. Cancelled it again.
BEWARE if you are not careful this app will show all your wholesale pricing to everyone and it's not an easy fix. It creates extra variants and it is time consuming as all hell
Please someone remove tha pp,, as it stopped working... please i need the code gone as I cannot add any new quantity break app until its removed
We added this app 2 months ago to our site and yet to get it running correctly. Prices would not update /sync between bold and shopify and when they finally fixed that the checkout lines where still displaying native shopify pricing. A change has now been made but now the BOLD app wont even start. Tells me there is an error and I must contact BOLD support. We are urgently needing to get a project going and this is holding it completely back. So frustrating as when you read the description of the app, it should be doing exactly what we require.
Bold Custom Pricing caused the variants in our dropdowns to behave abnormally. Each time you select a new variant the site becomes progressively slower, and unusable. There are errors in the console log, and the browser would crash. Bold Support first blamed other apps for the issue which caused us a lot of wasted time going back and forth. Finally, they owned the issue after providing details from other app developers. They claim they will fix the issue, but it will take multiple weeks and testing (doubtful). Shame on Bold for not being accountable, and trying to pass the buck. I also want to point out that we requested an uninstall request from Bold, but they sat on the ticket for days without helping. Everyone blames Covid-19 for their lack of support these days, and Bold is no exception. S-H-A-D-Y.
I'm writing this review to save other business owners some precious time. After installing this app ($39) and an add-on quantity breaks app ($20), I spent 4 hours setting up my quantity breaks groups and found that it only works for the public side of the website. Quantity Breaks does not function with Shopify POS and it also doesn't work if you create orders for customers in the order admin. 4 hours of my time that I can't get back. Bold would be wise to state that their app has limited functionality.
Worst experience ever! The apps stopped working and generated damage on my website, then they sent a message saying that they had a problem and would probably display the wrong prices for the customers.
Thank you for your feedback. We are so sorry for the experience you had. Our team is looking into the issues you have experienced. We thank you your patience. Please keep an eye out for further communication from our team.
BEWARE! This app will create options and variants for every tag and pricing group you create and causes major theme and site errors! I do not recommend this app at all. They did not clearly explain how this app affects the site even after I had requested information and then after installing their customer support was non-existent. Ended up having to clean up 4 duplicate variants across 1300 skus by myself! DO NOT DOWNLOAD THIS. It will mess up your site. It also does not work with coupon codes nor with 3rd party inventory systems.