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I have to say that even though I ultimately could not afford the cost due to all the other necessary apps I had to install on my website, the support team via email were fantastic. They are quite an intelligent crew but I have to say the only thing that saved me from pulling my hair out when it came to set up were their You Tube videos. They did a great job by giving you instructions step by step. I would have given them a 5 star, but as I said, I just could not afford the monthly due to budget constraints.
I wanted to use this app in combination with Recharge recurring billing software - but unfortunately it doesn't work.
This would only have been a 1 star reduction (or no review at all as I have only limited experience with the app, and it doesn't explicitly say anywhere it will be compatible with Recharge) except for the awful experience with uninstalling.
I tried to use their internal uninstall tool, which seemed to work - apart from the fact it broke every price in my store (each throwing missing liquid file exceptions). Luckily the site isn't currently live, so I reinstalled and then uninstalled via the Shopify app dashboard. This though doesn't remove any of the files/products the app has created in your system leaving you with unwanted clutter.
Essentially it seems once you install, you cant get rid of the files this app adds without breaking your store.
Support is a joke. I can code better than these guys and they take forever....never trusting BOLD again
Hi there, I just wanted to sincerely apologize for the frustrations you have experienced with our support team. We do our best to help our merchants as soon as we possibly can. We'd love to rectify this, and if you are interested in having us assist you again, please do respond to our latest email. Otherwise, we wish you the best of luck moving forward!
Worst App. It will mess your entire product structure. It creates duplicate variants for all your products and this remains with shopify and bold team cannot undo this. I have been asked to manually delete these variants.
DONOT install this app.
Thanks a lot to Joao from the customer support for his help and time!!
He gave me the missing information I was looking for.
I will continue on this app.
Liked the idea of the app but because I only have a specific number of products in stock at a time and this allows wholesalers to purchase "infinity" amounts above the quantity I have it set doesn't work for me.
Other than that, after uninstalling it messed up the variants in my store and I had to have an expert at shopify go back through to fix the coding.
We have been using Bold for a while and just updated to the newest version - Customer service was Extremely helpful in clarifying some questions I had about changing over. Very responsive- I have yet to fully implement the new app- but looks promising - thanks!
Thanks for your review. We are look forward to seeing your business grow with us! Just reach out if you need anything, we are always happy to help. Thanks for choosing Bold!
broke my web site.. cant even log in anymore. got rid of this app right away. Watch out if you ever think of using this app.
Liquid installation will smartseo.collection.jsonld.liquid insert \< script type = 'application / json' class = 'bold-product-json'> {{product | json}} , Causes the collection to display code
Destroyed my entire theme in less than 1 hour. Tried to uninstall the app immediately but couldn't do that too.
Too bad, there isn't any "Urgent Email Support" for customers.
I was pretty sure that I installed the "Bold Quantity Breaks" app but it showed "Bold Custom Pricing- Wholesale" on my Shopify admin app section.
Still, in a features perspective, quantity breaks by website-on-demand is better than bold's app. The pricing is better too. The only reason i decided to try Bold's Quantity Breaks is because of the integration with Zipify OneClickUpsell.