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Customer Service is excellent. I had trouble putting the app into my shop and their customer service did all the hard work for me. Making my life so much easier. Thanks again. Strongly recommend.
I would definitely recommend this app to a friend. Even though installing the app could be a bit of a headache, the customer service rocks! I have limited knowledge on coding and when I got stuck installing the app I started getting kind of skeptical about the app. However, I gave it a shot and contacted customer service by submitting a ticket. It turns out that's the best thing to do. Cam helped me not only installing the app the way I needed, but he also helped me figure out some other questions making adjustments on the what my business needs. I exchanged around 25 emails back and forward with Cam in about 48 hours with questions and clear answers, that gives you an idea how quick they are with customer service.
Bold App allows us to offer special pricing for valued customers and open a whole line of repeat business using our products as thank-you's and giveaways. This has been super valuable for us as an emerging e-commerce company and we highly recommend Bold to anyone who needs special pricing for "VIP" customers. Great app!
Totally recommend this! So easy to install (we opted for Bold Apps to install the code for us), so easy to amend on the fly and our customers are loving this new service that we are offering!
Pretty cool app for wholesale and customer loyalty. All products are integrated for you and the bold Apps customer service is second to none. They go above and beyond to make sure that you are satisfied AND that your store does well.
Best support EVER! Not only is the app cool and useful, but the support got me over the moon in excitement. Shout outs to ARCEE and MOHIT, who are the coolest and most skilled supporters I ever came across. Thank you!
I use this app for bulk discounts and it works so great. Honestly, I have had several problems because the code from previous apps made this app work badly, but I contacted the costumer service and they helped me a lot! And, they were very fast fixing the errors in my web regarding this bulk discount. I want to say thank yo to Bhumi, the person who helped me with all my problems, as there were many hahaha
Hi there! We're really sorry to hear that you had some problems with other apps and our app in the coding - unfortunately it's hard to combat potential conflicts between apps! But we're so happy to see that our customer service team was able to get everything fixed and working properly for you!
Thanks so much for the shoutout to Bhumi, we'll definitely pass along the nice message! Great to hear that everything is working as it should, but don't hesitate to reach out if you need anything else!
The app works as described. We have a complicated situation and we had some issues. I chat with customer service. I will say that some agents have been "ok" while others are exceptional. I would like to give a special thank you to - Mayank - I had some trouble getting to the bottom of some issues previous and he took control, really was detail oriented. Super sharp and solved the problem. Made sure I was 100% before we logged off.
Love this app for my VIP membership pricing. Simple to use and user-friendly. I don't have much time for the technical things running a business and this app makes it easy for me to manage. Also the customer support is amazing and they have gone above and beyond in helping me out.
At first all looked as working well. When I noticed an error in the install they make it hard for you to request help. They Keep emailing you redirecting the matter with fixes that aren’t even close to your needs.