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Having some issues with app at times.. customer service seems to try to resolve the issue. So far they have been able to resolve the issues I have.
Thank you for your review. We are happy to hear our support team has been able to assist any issues you have been having. Please don't hesitate to check out our Help Center or reach out to Live Chat should any questions arise.
Awesome service, quick and reliable! If you need assistance with their products, they are a big big help!
Thanks so much for the review - I'm glad to hear that our support team was able to help! Please feel free to let us know if you need anything more, and we'll help out however we can. :-)
This app has allowed us to streamline how we sell to our dealer network and make the whole buying process more easy and efficient for them an us. The Bold support team has helped us through several challenging issues along the way as well. Just this morning we noticed a new issue and Challi and Guri from their support team were able to pinpoint the problem and resolve the issue within 2 hours. That is amazing customer service!
Thank you so much for your review. We are so happy that Challi and Guri could resolve the issue you were experience. Thank you for choosing Bold! We are always here when you need us.
James helped us get the app installed on our store right away and was ready to assist us in learning how it works. So far so good and their support team has been excellent.
Great app, FANTASTIC customer support. We have a heavily customized theme and it took a lot of work to update it. They worked with us until it was perfect! Thank you so much!!
I have used the Bold Custom Pricing Wholesale App for 2 years and 1 Month now. I can't believe that I have not written a review for it yet. Better late than never.
I wouldn't have been using this App for the past 25 months if I didn't love it. I like how I can choose whether or not to use variants. The only thing that I do not like about the non-variant method is that I can not use coupon codes during the checkout. This is a Shopify limitation and has nothing at all to do with the Bold Custom Pricing App. Come on Shopify! Make it possible to use multiple discount codes during checkout.
This App has worked perfectly to give my customers the proper discounts. Very easy to use. The Support is fantastic. Always quick to respond. I recently changed Themes. Contacted support asking if they could install the code on the new theme. Installed the code within 2 business days of my request. In the next couple of weeks, I will be using the Bold Discounts Sales App.
Update December 13, 2019
I upgraded my Theme to a newer version of the same Theme. Had to re-install the code. Bold Apps has an automatic code install which makes installing the code fast and easy. But there were a few minor issues with the code install where I needed to contact Bold support. In less than 12 hours from my Support request, Brenda logged into my store and corrected the issues. The staff at Bold Commerce are very friendly and offer world-class technical support.
Hi there. Thank you so much for such an amazing review! We're so happy to hear that you've been enjoying our app for so long - we love to hear that.
We strive to offer the best support possible, and are really happy to hear your feedback about us! We sincerely appreciate all of the kind words you have. Your website looks great, by the way! Tons of great selection and well laid-out.
We look forward to helping you configure Bold Discounts should you need any assistance, as well as hearing about your continued success! Please reach out if you have any other questions or comments. :-)
Great customer support from Guri, thank you so much for your help. We like this app! it helps us a lot. this is not the first app from your :)
Hey there, thanks so much for the review! We're so happy to hear Guri was able to help you out, and that you're enjoying our apps. :-) Please let us know if you have any other questions or comments!
By the way, your hair primer sounds amazing!
Excellent support and easy to use tool to enable us to customise our volume product pricing for certain specific products. Bold's full suite of customisable products are exceptionally useful to us as a business and a pleasure to work with.
We are so glad to hear you are happy with our support and features. Words like your help keep us motivated and let us know we are on the right track! Thanks so much for your wonderful review!
My support experience with Nir was, by far, the best I have ever had with shopify app support. Took me through step by step...in a chat window...how to achieve the pricing configuration goal I had in mind. Wonderful!!
Just started with this App and after a few little misunderstandings on my behalf the support team got me up and going in a flash! Could not have been more helpful and informed. Very happy... and thanks all round.