Recensies (1.077)

Algemene beoordeling
4,4
Cijfers per recensieniveau
  • 81% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 9% recensies zijn 1 sterren
10 februari 2020

Customer service is stellar especially Kelsey <3 Thank you so much for your quick and accurate responses!

Danielle LaPorte
Canada
Ongeveer 5 jaar gebruiken de app
10 juni 2019

Excellent customer support its very helpful when you get phone support which this company offers Thank you Guri

cermatreatment.com
Verenigde Staten
Ongeveer 5 jaar gebruiken de app
BOLD heeft geantwoord 11 juni 2019

Thanks very much for the review! We're very glad to hear that Guri was able to help you out over the phone. Please let us know if you have any further questions or comments. :-)

19 december 2017

The BOLD Customer Pricing app has saved countless hours for our team. For each product we select, wholesale pricing tiers are created automatically. This adds up to hundreds of variants created automatically, that would take days to set up manually. Where Shopify has struggled to create anything for wholesale/reseller pricing, this app has made simple. On top of that, Mohit with their support team helped update the scripts and correct customization, providing details of the updates along the way. Absolutely phenomenal support for an app that is critical to our success.

Luxion
Verenigde Staten
Ongeveer 5 jaar gebruiken de app
Bewerkt 23 februari 2021

Having some issues with app at times.. customer service seems to try to resolve the issue. So far they have been able to resolve the issues I have.

MechanixGear
Verenigde Staten
Ongeveer 5 jaar gebruiken de app
BOLD heeft geantwoord 24 februari 2021

Thank you for your review. We are happy to hear our support team has been able to assist any issues you have been having. Please don't hesitate to check out our Help Center or reach out to Live Chat should any questions arise.

Bewerkt 10 juni 2019

Awesome service, quick and reliable! If you need assistance with their products, they are a big big help!

SupremeScreenSupply.com
Verenigde Staten
Ongeveer 5 jaar gebruiken de app
BOLD heeft geantwoord 17 juni 2019

Thanks so much for the review - I'm glad to hear that our support team was able to help! Please feel free to let us know if you need anything more, and we'll help out however we can. :-)

11 juni 2021

This app has allowed us to streamline how we sell to our dealer network and make the whole buying process more easy and efficient for them an us. The Bold support team has helped us through several challenging issues along the way as well. Just this morning we noticed a new issue and Challi and Guri from their support team were able to pinpoint the problem and resolve the issue within 2 hours. That is amazing customer service!

Wolf Tooth Components
Verenigde Staten
Ongeveer 5 jaar gebruiken de app
BOLD heeft geantwoord 11 juni 2021

Thank you so much for your review. We are so happy that Challi and Guri could resolve the issue you were experience. Thank you for choosing Bold! We are always here when you need us.

3 april 2013

James helped us get the app installed on our store right away and was ready to assist us in learning how it works. So far so good and their support team has been excellent.

Growers Trust
Verenigde Staten
Ongeveer 5 jaar gebruiken de app
3 augustus 2018

Great app, FANTASTIC customer support. We have a heavily customized theme and it took a lot of work to update it. They worked with us until it was perfect! Thank you so much!!

Lighting Originals
Canada
Ongeveer 5 jaar gebruiken de app
Bewerkt 13 december 2019

I have used the Bold Custom Pricing Wholesale App for 2 years and 1 Month now. I can't believe that I have not written a review for it yet. Better late than never.

I wouldn't have been using this App for the past 25 months if I didn't love it. I like how I can choose whether or not to use variants. The only thing that I do not like about the non-variant method is that I can not use coupon codes during the checkout. This is a Shopify limitation and has nothing at all to do with the Bold Custom Pricing App. Come on Shopify! Make it possible to use multiple discount codes during checkout.

This App has worked perfectly to give my customers the proper discounts. Very easy to use. The Support is fantastic. Always quick to respond. I recently changed Themes. Contacted support asking if they could install the code on the new theme. Installed the code within 2 business days of my request. In the next couple of weeks, I will be using the Bold Discounts Sales App.

Update December 13, 2019

I upgraded my Theme to a newer version of the same Theme. Had to re-install the code. Bold Apps has an automatic code install which makes installing the code fast and easy. But there were a few minor issues with the code install where I needed to contact Bold support. In less than 12 hours from my Support request, Brenda logged into my store and corrected the issues. The staff at Bold Commerce are very friendly and offer world-class technical support.

Quality Cellular Parts
Canada
Ongeveer 5 jaar gebruiken de app
BOLD heeft geantwoord 11 juli 2019

Hi there. Thank you so much for such an amazing review! We're so happy to hear that you've been enjoying our app for so long - we love to hear that.

We strive to offer the best support possible, and are really happy to hear your feedback about us! We sincerely appreciate all of the kind words you have. Your website looks great, by the way! Tons of great selection and well laid-out.

We look forward to helping you configure Bold Discounts should you need any assistance, as well as hearing about your continued success! Please reach out if you have any other questions or comments. :-)

12 juni 2019

Great customer support from Guri, thank you so much for your help. We like this app! it helps us a lot. this is not the first app from your :)

Intact
Verenigde Staten
Ongeveer 5 jaar gebruiken de app
BOLD heeft geantwoord 24 juni 2019

Hey there, thanks so much for the review! We're so happy to hear Guri was able to help you out, and that you're enjoying our apps. :-) Please let us know if you have any other questions or comments!

By the way, your hair primer sounds amazing!