Algemene beoordeling
4,5
Cijfers per recensieniveau
  • 81% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 9% recensies zijn 1 sterren
12 augustus 2015

Seems like a really good app. This is my first experience of Shopify and its apps. I was impressed by the long trial period and even more impressed by the integration service.

Csorr
Verenigd Koninkrijk
Meer dan 6 jaar gebruiken de app
5 april 2016

Great customer service - Holly has worked with me on several items - each solved very quickly. I appreciate a group that sticks with an issue until solved!

Separett Usa
Verenigde Staten
Meer dan 6 jaar gebruiken de app
21 augustus 2017

Cam was really helpful. As soon as we were able to give him access to our site, he fixed our problem and updated the app. Works great.

Debis Design Diary
Verenigde Staten
Meer dan 6 jaar gebruiken de app
Bewerkt 29 december 2023

Had a problem with one of my pricing levels. I contacted bold and Chandan was so helpful and fixed the problem in a day
Thank you!

wildmanrocketry.com
Verenigde Staten
Meer dan 6 jaar gebruiken de app
21 oktober 2022

Funciona perfecto para resolver el tema de listas de precios por grupos. Además, el equipo de atención al cliente contesta rápidamente y son amables.

Vianney USA
Verenigde Staten
Meer dan 6 jaar gebruiken de app
BOLD heeft geantwoord 21 oktober 2022

Gracias por su amable revisión. Estamos muy contentos de que disfrutes de la aplicación. ¡Nuestro equipo siempre está feliz de ayudar! ¡Gracias por elegir Negrita!

27 oktober 2022

Great customer service! Irfan was very patient and helpful. He took a lot of time to walk me through all the steps to help fix our issues. Thanks, Irfan!

Isle of Dogs Wholesale
Verenigde Staten
Meer dan 6 jaar gebruiken de app
BOLD heeft geantwoord 31 oktober 2022

Appreciate the review! We'll be sure to pass along your kind words to Irfan. Thanks for choosing Bold!

16 juni 2017

Great App so far with great customer service. Mohit rocks!

Waddle Ecommerce
Verenigde Staten
Ongeveer 6 jaar gebruiken de app
22 januari 2014

Great app that let's you create a wholesale side to your website very easily. Would recommend.

Now my boutiques buyers can place their wholesale orders with re-seller pricing anytime at their convenience in the same site where my retail customers come to shop for jewelry.

www.ceciliagonzales.com

Cecilia Gonzales Jewelry
Verenigde Staten
Bijna 6 jaar gebruiken de app
30 augustus 2013

Does exactly what it says and does it very well.

Vee's Victorians Doll Clothes
Verenigde Staten
Bijna 6 jaar gebruiken de app
Bewerkt 16 maart 2023

Great app with an excellent support team. We've been using it since 2015 to differentiate between our regular customers and our wine club customers and then offer wine club customers automatic discounts on wines when they log into their profiles, as well as exclusive products and/or offers which are only revealed and made shoppable to Wine Club customers on login.

We've had multiple situations where we needed to reach out to the support team to advise and/or assist us on customisations, custom/manual code installs or integrations with other apps, and each time the support team have been very responsive and helpful.

Most recently (March 2023), we've had excellent support from Chandan.

There are definitely some drawbacks for us to the app itself, as it tends to conflict with other apps we'd like to use. Our latest challenge is that we can only work with version 1 of the app due to our specific requirements - we want to be able to use discount codes in addition to group/membership pricing, which is not possible with V2 and V3 of the Custom Pricing app. Unfortunately, V1 does not integrate with Shopify 2.0 themes, so we cannot upgrade our current theme to a newer version at this stage.

It would also be great to have longer support 'office' hours to cater for all time zones. We are based in South Africa (CAT) and the Bold Support team is on CST (8-hour difference) so we only have limited overlapping work hours, which become problematic when custom work results in website downtime as it extends it unnecessarily, purely because the Bold team only work 9-5 in their time zone.

Nonetheless, the app works well for our current set up and the support team is great.

De Grendel Wines
Zuid-Afrika
Bijna 6 jaar gebruiken de app