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Amazing customer service! The app works great and is very easy to use! Super recommendable +++++
Love this already. The staff went out of their way to work this into our theme and we couldn't be happier. Thanks, guys!
The guys at Bold Apps have been super helpful with guiding us along in the process for using the Customer Pricing app. It is a very robust and detailed app and handles this process of giving customer specific pricing well. It has a little bit of a learning curve so their support and quick responses have been greatly appreciated. Keep up the good work guy
Wally has been so helpful and speedy in helping us fulfill our business goals. :)
We used this app for a number of years on our B2B wholesale site. Combined with Locksmith we had a great B2B secure site. 2 months ago we started having issues with the app, when we asked for support, Bold upgraded us from version 2 to version 3 without asking and without any considerations to the site. By doing this they broke our site and we had to take the site down for several days. We kept escalating to their support team and eventually managed to get a patched site together, After 6 weeks of dealing with them with NO progress or support, we eventually decided to look at other apps. We received the nice sorry cannit help and if you need anything contact us email. We use Bold apps across 4 sites we run and have really noticed a change in the last 12 months in their level of support and continual increases in prices. My recommendations are that you look at alternatives for a long term partner. They are not as "hungry" and supportive as other app providers. I think they have just become too big. Such a shame. Stay safe everyone.
Thank you very much for your honest feedback, I am sorry to hear that you have had a less than positive experience so far, our goal is to help you succeed. I have checked in with our support team and can see that they have reached out to learn more - please keep an eye out for email communication from us to help you get the issue resolved!
It does what it's suppose to do. Sometimes it doesn't allow customers to check out properly but with a few minor fixes, it works perfectly.
Puffpuffpassit.com
Hello there, thanks very much for taking the time to leave us a review about Custom Pricing! I'm so sorry to hear about the issues you've run into, but I'm glad that our team has been able to give you prompt service in order to get things fixed.
Thanks again for your review! We hope we can be of assistance again in the future, if you have any questions or comments.
Wow, this app got me great AOV and important thing to notice is Bold Developer team worked thoroughly on my theme to get things done and they got it done - Such a marvellous fellas.
One word - Just loved this app :D
Mark was very helpful during his support. He really did an amzing job and was able to help me in a very professional way.
Great App - Good webinar is provided to teach you the ins and outs. Looking forward to getting creative with the features.
Does what's it's suppose to most of the time, but when problems hit it's not easy getting fixes / communication. Limited consumer service hours. Kicking off sales is not easy.