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I thank Priynka and Rahul, they helped me a lot today. We were very competent and did a very good job.
Vilen thanks to Eugene.
I am so glad I finally decided to get this app! I shouldn't have waited so long! It's easy to use, the support was great, and now that I've upgraded to the new premium version of the app, I can fine-tune the settings exactly as I want them. I'm about to launch my new loyalty program on my shop, and am confident my customers will love it.
great service from this app. I couldn't have done it without the amazing Cam. He's a real champ and made everything possible. big thumbs up!!
I had an install issue and other issue too. Charles and Raphael followed up and helped me overcome the challenges. Their customer support is awesome. Thank you BOLD team for the wonderful service! It's not easy but Keep up the great job!
Good luck!!
Hi there, thank you very much for the review! We're so happy to hear that our support team was able to help you overcome the challenges you were facing - we love being able to help our merchants succeed. :-)
Thank you so much for the kudos; please let us know if there's anything else we can help you with!
This app is so crucial with our business - we are doing 6 digit revenue in monthly sales and growing at 300% MoM
Unfortunately, months of months of issues with checkout - the wholesale application is rampant with bugs. Wholesale price randomly does not apply to orders. Our customers will therefore either abandon the cart or we would have to refund them manually. It's very annoying especially as a rapidly growing business that this app cannot do its simple job.
It does NOT work with third-party checkout buttons like Amazon Pay, PayPal, Apple Pay, Google Pay, etc.
As another reviewer mention - It does NOT work with Shopify discount codes. SO a lot of times will have to create an order manually just to apply a special discount code/credit that we issued.
Basically, for whatever reason, our customers will order X amount and the pricing will revert back to regular pricing without any wholesale price breaks applied as it should have. Can you imagine, having to tell customers on your IG DM to "please try another browser or redo the order in private browsing and get back to us if it works - if not we will create the order for you manually"
NOT A VERY DEPENDABLE APP AND WE ARE LOOKING FOR AN ALTERNATIVE AS WE WRITE THIS.
Fantastic customer service!!
Honestly customer service is great. initially Having some issues with app, but customer service try to resolve the issue as they can. So far they have been able to resolve the issues. Especially bhumi, she is the best assist i ever have. Thank you bold app
So happy that Bhumi provided great support! Thank you for the kind review and thank you for choosing Bold. Anytime you ever need us we will be there to help!
Bad customer service ,bugged app .really bad experience. lost a lot of money due to this app. I wouldn't recommend any bold apps ,overly priced
Fantastic App. Another great move Bold Apps! Easy to set up and configure. Exactly what we needed to offer custom pricing levels with fixed dollar values. And again, the tech support for this app and all other Bold Apps we have installed is amazing. Well worth the install. 5+ stars.
Since using the app, my AOV increases 20% in overall. Customer service is excellent. He responded to my requests and solved my issues very quick. Thank you so much Kelsey!