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We are using several Bold apps and none of them are working correctly. The customer service could not be worse of they tried. Their answer for their app not working is to offer custom development, ok no problem ... except we have filled out their custom development form and been emailing them for a week and recieved no response. Bold is everything wrong with the app community, all about numbers no time for helping Customers. I'm floored at how poorly they have handled our Issues. Maybe this will get their attention or more likely they just don't care.
This completes our shopify cart.
I paid the little extra to have them install it since we have a custom template and they quickly got it done and working exactly as it is supposed to.
Responsive team got my issues rectified. App does as advertised. Would recommend if you need quantity breaks on pricing or other customisations.
When it works- great. but now CSV uploads are not working and much like the review below, support(?) isnt reading the information provided as to where their app is failing- they send a bunch or unrelated pre-scripted replies, or links to articles that are unrelated. Then dont answer for 24 hours. so freaking fed up ..
Thank you for your feedback. When our level of support falls short of our client's expectations, we take it very seriously. I have checked in with our support team and see that have been in contact to resolve your issue. I hope that we can turn this around and get you back on the road to success.
Nir and Param helped me with all of my problems and questions. Easily the best on the support team!
We are still integrating the app's functionalities with our store but the company has had an exemplar customer service experience, special thanks for Mayank and Rahul.
Great App. Does exactly what it claims to and is very versatile. Good help.
I'm loving this app. It's exactly what I need as I have different layers of wholesale and retail clientele.
This app has allowed me to create tiered pricing for our customers and has been an immense help!
Such a useful app, it has allowed me to create wholesale customer and reseller accounts in minutes. I would highly recommend this is you are looking for a simple way to allow resellers to purchase product straight from your site. Great app!