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This is are great app. We use it on a regular basis.
Team @ www.edgeofsound.com
I took help from customer support ,Aryan Sharma. He was very expert in solving my problem and made me happy with his service and support.
I am in awe of this app. The installation seems complex but the easy-to-use instructions made this task seem easy. The videos are really informative and gives a great inside look, step by step, on how to use this app and get the most out of it's features. Offering wholesale and other shopping reward levels are a plus for high conversion rates and this app enabled me to save money by offering both choices. I was able to create what I needed here and remove the app that was costly. Thanks for a really good tool that makes my store offer more than just the products we sell.
Customer service was very quick to respond and assist with the app installation.
I couldn't figure out how to adjust the minimum qty break of 1, got in touch and Harpreet managed to fix it in two minutes flat. He was really helpful and friendly and can only recommend their service.
Happy to hear our team was quick to help you find a resolution. Kudos have been passed along to Harpreet. Appreciate the review. Thanks for choosing Bold.
Thanks to Rajni, now my shop is perfect and works all good whit this fantastic App. Now my B2B clients see the correct price.
Bold's support team is amazing! I had a ton of difficult questions lined up and Chandan was able to take care of all them! There was no wait for help in Live chat and she helped me for almost half an hour. The level of service she provided gave me lots of confidence in Bold's apps as solutions to our team's needs.
The app seemed pretty straightforward and it worked as expected, but I probably messed up at the initial setup process because some errors just had to pop up along the way. Fortunately, I came across Jennifer from the support team and she was SPLENDID! Just can't say enough great things about her. She escalated my concerns speedily which eventually led to a quick resolution. But aside from that, her interpersonal skills were impeccable. The customer service experience was a rarity in the best of ways. If it was possible to choose a chat personnel, I'd definitely default to Jennifer. lol But if everyone from Bold Apps were as marvelous as her, then that means all the best for people who support their apps. :)
Thank you so much for the kind words and the great review! Jennifer was so happy to read it; I'm so glad to hear that she was able to make your experience such a great one, and show you our world-class customer service. :)
Sorry to hear that you had some errors when first starting to use the app! It can definitely be difficult to get set up with a new app, but I'm glad that everything was sorted and is now working how you want it to!
Great use of your blog, by the way, and very cool survival kits. I'll definitely need to get one; it's not something I've thought about enough!
We have required a specific solution that Bold Custom Pricing has provided with a very useful app. We found something that wasn't working perfectly in the cart area, but the help team were very quick to respond and fixed the problem as requested (Irfan was very polite and very helpful!!). I would certainly recommend Bold to anyone looking to extend the functionality of their store.
Naman was very helpful in my first setups- when I was under time pressure and not sure about how to do it!
Thank you for the review, we appreciate the review! We're so happy that Naman was there to help you with set-up and have you up and running!