Bold Custom Pricing: Wholesale , 1 071 avaliações
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The app is good, customer support poor. They are not easy to get hold of when something goes wrong. and app has glitches and no one there to answer emails
Hi there, I'm sorry to hear about the concerns you have about our support team. I can assure you that our support team does the best they can to tackle tickets with the utmost urgency. This being said, it's clear that your experience wasn't satisfactory. I can see that our app specialists have reached out to try to resolve the issues that you're seeing; we'll be more than happy to help however we can.
This app works pretty well once you get it up and running which can be a bit of a challenge. I also get paranoid about turning it off and on and get confused about what I can do when it's off and what I have to do with it on or off. Anyway, the support team is really patient and takes time to figure it out with you which is all you can ask - Cam is a gem!
Excellent customer support its very helpful when you get phone support which this company offers Thank you Guri
Thanks very much for the review! We're very glad to hear that Guri was able to help you out over the phone. Please let us know if you have any further questions or comments. :-)
I've received help from Challi and Mayank and I have to say, they were amazing. They helped me through my problems and stayed in chat until the problem was solved. And these were not common problems. Some required custom development just for me! I am so happy with their support. Thank you Challi and Mayank!!
We are so thrilled that Challi and Mayank were there to solve the issues you were experiencing. Thank you for the review ! We are always happy to help.
So far so good. We signed up for so we can offer our wholesale customers an easier invoice to read......handy customer service ...thanks for the install
Thank you so much for this app
i'm using it and it is helpful.
i like it. and i recommend it for sure.
I have been trying to use this app for some time (I paid $500 extra for integrations with other Bold Apps). They keep making promises about how they will change the displayed prices etc. However, after waiting six months for the promised changes I give up. Bold wants your money but cannot follow through. I am out $500 plus countless hours and $50/month fee.
We have a very complex model where we sell retail as well as to Interior Designers & Architects so we need to offer tiered pricing that varies by vendor. We also have different vendors by geographic territories depending on their existing distribution so it creates a complex set of issues that I was not sure we would be able to solve until we found the Customer Pricing - Wholesale, Member & Country Specific App by BOLD. It is intuitive, easy to setup and has allowed us a tremendous opportunity to attract stronger vendors and broaden our customer base across the United States.
Rajni is the best! Great customer service! Quick live chat support and worked with me for over an hour to help get my customizations working. Love it!
This app really does some awesome things. The better thing is, their support team are really helpful. Response fast and accurate solve the problems.