Anmeldelser (150)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 97 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
10. december 2021

We have tested many chat and CRM systems. Just as Shopify is the most intuitive shop system, Richpanel is the clearest and most intuitive chat and CRM system. Multiple requests can be merged, you always have the absolute overview. A small suggestion for improvement: Perhaps it should be possible to use certain services a little more cheaply. WhatsApp, for example, should actually be standard. Last: The support is great too! Competent guys with timely solutions. Thank you :-)

aqasha
Tyskland
6 måneder bruger appen
27. januar 2023

Easy to use interface, easy to make customizations, very user friendly. Support staff is always available and willing to make requested changes so platform works with other integrations.

Pipcorn
USA
6 måneder bruger appen
27. april 2021

Amazing app and great customer service.
I use it in different stores, itlian, german and worldwilde and i'm always very happy whit this app. Absolutely reccomanded

TiZepo
Italien
6 måneder bruger appen
15. marts 2022

I am disappointed I did not learn about this app sooner! It has made our customer service much more professional and efficient. I no longer have to manage several channels all at once. The setup was a bit challenging for me personally, but the customer service team took amazing care of me and made sure I was confident using this app! I can't thank them enough.

Wildflowers
USA
6 måneder bruger appen
Redigeret 18. maj 2022

This App is really the best CRM I've used. Simple to set up but great in all features... Salute to Mark, the technical support so far, very detailed.. and to Sonika who is always there to assist via WhatsApp. I will keep on referring this App to my other friends. I like the overall interface of this app. -Christian

Yasmeen Alsubaie
Saudi-Arabien
6 måneder bruger appen
Redigeret 27. juni 2022

Richpanel's features are far more extensive and really allowed us to streamline and automate many of our customer service processes. It is able to connect to Shopify directly through API, so you can update orders, process refunds etc directly from the platform which sealed the deal for us. Richpanel truly helped us take it to the next level of customer service.

A Good Company
Sverige
6 måneder bruger appen
21. juli 2021

Amazing customer support! Stayed with me to fix a confusion I had with email addresses and Manoj helped me to figure it all out!

The Wealth Wing
Storbritannien
5 måneder bruger appen
25. oktober 2022

Amazing support! Will never let you down anytime! Ashriya, Mark and the rest of the team are super helpful! Wonderful experience as always.

VivaRays
Canada
5 måneder bruger appen
6. december 2021

I'm supposed to click 6 stars because of the great after-sales service. Kudos to Sonica and the team. I love the interface of the CRM tool. Easy to navigate, to make notes, and love how messages are like messages in Cellphone that has a thread. I like the update which is a colorful inbox. Highly recommended. I've tried a lot of CRM, but this one is the best.

Black Crown Jewelry
USA
5 måneder bruger appen
10. november 2020

l am amazed by the unbeatable customer service . The application does exactly what its meant to do . Its classic , easy to use , And the customer care is amazing .Special thanks to Amit for helping me .WOW WOW WOW .

Gauti-Galore
Storbritannien
4 måneder bruger appen