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The Richpanel team is progressive, innovative and more importantly swift to understand and adapt to specific use cases. They are an amazing, dedicated team that cares about the success of their clients as well.
Good app, help to save lot of time (respond to facebook and email in the same page) the support is wonderful !
Our team loved this application from the minute we installed it. It gives a very robust and impressive look at your customer's perspective. The backend is very user friendly to set up. The Task Bots are very customizable and easy to set up as well. All around we absolutely love it! The technical support is also excellent with fast turn around time for help.
Aplicación fantástica. Gracias a ella podemos dar un servicio a nuestros clientes de una forma ordenada y rápida. Buena experiencia de usuario. El servicio de atención al cliente es magnifico. Resolvieron todas nuestras dudas en pocos minutos.
We are a small team that was struggling to handle an influx of support tickets. Richpanel has made it very easy to give our customers the support they need. A must-have, beautifully designed software that truly makes our lives a whole lot easier!
Richpanel is a great app for customer management. We use it intensively and whenever there was an issue it was solved very quick by the fantastic team. New features and requests were implemented quickly (like 2FA). Surely we would choose Richpanel for every new project we start. Big recommendation! Thanks!
We have been using Richpanel for well over 1.5 years now and absolutely LOVE it! They are always making updates to improve the app, responding to inquiries timely, and overall just great customer service. This app is the true lifeline of our business and customer support. Highly recommend using Richpanel
Great App. Looking forward to centralized messaging and efficiency from automation. Love the support received to date!
A smooth, reliable platform that is efficient and seamless, making customer service so much easier. The team's accommodation of our language (Japanese) was the most positive personalization we've felt in using this app. Thank you to Yuvraj and the team for making it very comfortable and positive for us.
The responsiveness and general customer service of the entire team is always outstanding! I would highly recommend their services to anyone needing a competent CRM team.