Richpanel: Customer Service AI

Thanks to the Richpanel team who have a fast and effective support team and an application that helps a lot in personalized customer service.

All your customers service in one place! And the best part? They support you with a free plan to begin! Their customer service is amazing and all the guys i have spoke until now helped me in all of my inquires!

Richpanel is definitely a great tool for CS management. The support staff is knowledgeable, responsive and great to deal with. Definitely worth it!

This app is very great!! am very happy I discoverd it, my business will be much better. the support team is very effective. Thank you!!!

We ran into some issues with tagging tickets but the team was responsive, insightful, and communicative. Thank you for being so patient and giving us some great tips for automation!

I have a super small business where it's just me and i love how this allows me to have all of the various channels connected to one app without having to pay an astronomical amount of money. The support team (who did not ask me to leave this btw) was super helpful and patient. They got on a zoom call and walked me through a process that was too technical for me to figure out. I inquired if they had an app, which they didn't at the time, but they allowed me to join the beta version of the app. I'm honestly just really pleased with the service all around.

Richpanel helped us streamline and prioritize our cx. As a result, we created better experiences for our loyal customers and turned cx into a revenue driver. The Richpanel team has been exceptional to work with. They take time to understand how we want to use cx, then work to build integrations and features that support our initiatives.

We had some questions about some functionalities of RichPanel and reached out to the helpdesk. The helpdesk was very swift in responding to our requests, and managed to help us to achieve our goals in setting up some automation configurations within RichPanel interface. Even though we are still on the free plan, we are still getting a very quick responses from them. The level of services are excellent, and would definitely recommend others to use their services.

We have tested many chat and CRM systems. Just as Shopify is the most intuitive shop system, Richpanel is the clearest and most intuitive chat and CRM system. Multiple requests can be merged, you always have the absolute overview. A small suggestion for improvement: Perhaps it should be possible to use certain services a little more cheaply. WhatsApp, for example, should actually be standard. Last: The support is great too! Competent guys with timely solutions. Thank you :-)

Easy to use interface, easy to make customizations, very user friendly. Support staff is always available and willing to make requested changes so platform works with other integrations.