Reseñas (156)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
19 de abril de 2024

Great software, even better customer service.

alarmsysteemexpert.nl
Países Bajos
9 meses usando la aplicación
22 de abril de 2024

Rich Panel is a game changer for our customer service! The interface is super clean and organized. This saves us so much time and cannot recommend it enough. Plus the support is incredible!

NUTSÓLA
Estados Unidos
14 días usando la aplicación
8 de agosto de 2024

Very nice and full featured with a modern interface. Great service too.

MotoTote
Estados Unidos
16 días usando la aplicación
3 de abril de 2024

Good App

Veeha Beauty
Estados Unidos
Alrededor de 2 meses usando la aplicación
Fecha de modificación: 17 de septiembre de 2024

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Cereal Space
Francia
4 meses usando la aplicación
24 de junio de 2020

This tool has been very helpful for the growth of our business. It's removed entirely the need for us to hire on another customer service team member. Glad to have added this on!

Cali Raised LED
Estados Unidos
Más de 4 años usando la aplicación
12 de julio de 2020

We're always finding more ways to take advantage of all the Richpanel features!
Our customers' experience has seen a dramatic improvement since switching to Richpanel. The interface is attractive, and customers can quickly get answers to many questions without talking to an agent.
Our team loves it too, it's easy to use, and agents have order and customer information at their fingertips.
I highly recommend this app, the Richpanel team is fantastic to work with, and we now have multiple stores using it; we couldn't be happier.

Plastic Printers
Estados Unidos
Más de 4 años usando la aplicación
15 de junio de 2021

Love this app! It offers you so much about the customers that contact. The support is amazing they really helped me to get started. I am new to this so i am looking forward to learning about what else the app can do! : ) Thank you!

Nine Mile Clothing
Reino Unido
Casi 4 años usando la aplicación
17 de agosto de 2021

Richpanel has been instrumental in simplifying our customer service experience for our employees and our customers. The self service tool has reduced our unnecessary phone calls by about 65% since the start of our integration, and has empowered our customers to find and edit their orders and information without having to call us or email us. With a CS team of only 3 people, this CRM has created a much simpler and more efficient experience on the front and back end of our operations. Love Richpanel!

SpectraPure
Estados Unidos
Más de 3 años usando la aplicación
30 de julio de 2021

We previously used both Gorgias (18 months) and Zendesk (3 months) and RP blows them out of the water. Not only is the interface much cleaner, but the functionality and reporting are more robust. Our CS has markedly improved since switching to RP because of the better system but also because of the self-service option. You can end your search for the right CS platform here.

Atlas Bar
Estados Unidos
Más de 3 años usando la aplicación