Richpanel Helpdesk y Live Chat

+ Great app with a lot of functions! The support is the best, answering fast and are more than happy to arrange a call with you. A special cred to Amir that has helped us a lot with various problems. - If I must leave one "improvement" it would be the price. As a start up company its a big investment to get the functionality of self service - it would be great if the packages could be customized for each customer including only the most necessary required functions =)

Love this app! It offers you so much about the customers that contact. The support is amazing they really helped me to get started. I am new to this so i am looking forward to learning about what else the app can do! : ) Thank you!

All you need to know about this product can summarized as follows: It's pure genius. That's all you need to know.

Always fantastic support and a truly powerful app that solves a lot of customer service issues. Forward-thinking and progressive development from the team at Richpanel. Thanks!

Richpanel has been instrumental in simplifying our customer service experience for our employees and our customers. The self service tool has reduced our unnecessary phone calls by about 65% since the start of our integration, and has empowered our customers to find and edit their orders and information without having to call us or email us. With a CS team of only 3 people, this CRM has created a much simpler and more efficient experience on the front and back end of our operations. Love Richpanel!

I've been trying to find the perfect Helpdesk/chat app for our website and have been through them all here on the Shopify AppStore. I must say that Richpanel is by far the best and their customer service is awesome, even though I'm still on the free plan! They will do everything they can to help you! Great app, and great service. I recommend it highly, No point to keep looking. Thanks, Richpanel team"!

This app has been really useful for our customer support team. We are now able to keep track of customer issues easily and the help desk feature is great for enabling customers to service themselves. The Richpanel customer support team is quick on answering questions and fixing bug issues.

I would highly recommend this tool. It's very well featured and developed and the team behind is awesome. it takes max a few hours or a day to get some support.

I use this app for creating and editing orders. It is very user-friendly and you can learn a lot about it and its different functionalities just by looking around.

Thanks to the Richpanel team who have a fast and effective support team and an application that helps a lot in personalized customer service.