Avis (157)

Note globale
4,8
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
Modifié le 12 mai 2020

Richpanel has been a game changer to our Customer Service Team. Their support team is second to none and the whole executive team is committed to making this platform the best customer service platform in the world. Their self help features are game changers and can impact ticket processing volume and reduce human interaction with customer service issues by up to 40%. If you are using Zendesk or Gorgias like we were, take a second and talk to the guys at RichPanel.

Pawz
États-Unis
Plus de 2 ans d’utilisation de l’application
18 novembre 2021

The app is solid but the support team really makes it for me! It does what it needs to but the support always helps so quick and accurate when I need them

Pyrrha
Canada
Plus de 2 ans d’utilisation de l’application
8 juillet 2020

We use this app to manage our customer service support. The software is just what we needed to respond to customer inquiries quickly without having to having to jump back and forth between Shopify and the our email platform. All the customer data needed is right there. The functionality of the bot is a key distinction between Richpanel and other services. On top of that, Richpanel’s understanding of the customer service flow and best practices has been a huge help to us. The team at Richpanel have been so helpful a d gracious with their time and personalization. I’m very happy we made the switch and it’s perfect for our growing business.

OMIANA Naturally Beautiful
États-Unis
Plus de 2 ans d’utilisation de l’application
19 novembre 2023

best CRM I've used yet. I've used all the big ones and this one seems to be the cleanest and nicest looking. most intuitive UX and makes work efficient. seamless integrations. to me, it's like the Apple of CRMs. not anything wrong per say with others but there's a reason apple is as big as it is.

Lunchbox Packs
États-Unis
Plus de 2 ans d’utilisation de l’application
Richpanel Inc a répondu 24 janvier 2024

Hi, I'm Amit, the CEO of Richpanel. Your review really made our day and makes all our hard work feel worth it. Thank you so much!

4 novembre 2021

You can manage all mails, messages, and comments in one page, that's awesome. Also, The best support I ever had, really recommend.

Skyrro™
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
Modifié le 27 juin 2022

Richpanel's features are far more extensive and really allowed us to streamline and automate many of our customer service processes. It is able to connect to Shopify directly through API, so you can update orders, process refunds etc directly from the platform which sealed the deal for us. Richpanel truly helped us take it to the next level of customer service.

A Good Company
Suède
Plus de 2 ans d’utilisation de l’application
22 novembre 2022

I use this app for creating and editing orders. It is very user-friendly and you can learn a lot about it and its different functionalities just by looking around.

Brute Force Training
États-Unis
Plus de 2 ans d’utilisation de l’application
Modifié le 8 juillet 2021

We needed solutions for our support team and switched to Rich Panel, and I'm so glad we did. The app is very user-friendly, and the features are outstanding. The self-service portal works great - customers can resolve many issues through the portal, reducing the number of queries. The Rich Panel team is excellent to work with; they made the entire process easy and walked us through each step.

Primal Life Organics #1 Best Natural Dental Care
États-Unis
Environ 2 ans d’utilisation de l’application
22 décembre 2023

Very quick and helpful!

Texas Tamale Co.
États-Unis
Presque 2 ans d’utilisation de l’application
28 octobre 2022

Great app to use to communicate with your clients. Amazing support. Got me back up and running in no time.

Marelli Exclusive
États-Unis
Presque 2 ans d’utilisation de l’application