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Fantastic app that does everything we need and more. I truly appreciated the whiteglove support during our transition away from Gorgias as well. Loving it so far and so does our team. Transparent and fair prices are a big bonus here. Thanks everyone!
We appreciate the referrals you have been sending us. SaaS businesses get lucky when they get customers like you!
I appreciate you and we are grateful to you for spreading the word - Thank you!
- Amit RG,
CEO of Richpanel
The app is great overall and support has been incredibly helpful. The dashboard is pretty stuffed, and it can take a bit of time to get used to it. We have only tried the LiveChat and Support, not the add-on yet, but the features of the helpdesk are amazing and in the future we will definitely take advantage of that to reduce the customer contact impact. We also tried Crisp and Gorgias already, they were both not good for us. But this we recommend 10/10 :)
Rich Panel is a game changer for our customer service! The interface is super clean and organized. This saves us so much time and cannot recommend it enough. Plus the support is incredible!
First day here! Between the initial set-up/trial, the customer support, live chat and amount of questions answered so quickly, LOVING this app!
Thank you all!
Amazing support from the beginning , nothing was too much trouble no matter how long it took , highly recommend
Great software, even better customer service.
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Very quick and helpful!
Very helpful
Good App